The Senior Manager of Analytics provide and manage data-driven solutions to all stages of analytical projects (e.g. identifying the business question, identifying data, specifying methodology, task prioritization, developing insights, communicating results etc…). The Senior Manager requires sufficient business knowledge and understanding of analytical techniques to supervise the work of others in creating and articulating data-driven solutions that inform decision making for internal clients, and in developing methods or processes for implementation. This management position is intensely client-facing and will be expected to manage stakeholder relationships through direct and routine interaction with the senior leadership of internal clients.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Manage and lead efforts which provide analytical support to the Marketing, Enrollment Management, Student Services, Student Operations and Finance departments while using quantitative methodologies.
Statistical modeling (e.g. time series, survival, discrete dependent variable)
Forecasting (new students, retention, graduation, dissertation and total students)
Resource staffing and scheduling
Customer relationship management (e.g. customer segmentation, life time value, etc…)
Cross-channel marketing (e.g. DRTV, Web, Direct Mail) and campaign performance analysis
(e.g. allocation of market spend, channel performance, targeting, etc…)
Assessing potential of future marketing and business process initiatives
Data governance (e.g. defining metrics for new reports, database management, etc…)
Test design and analysis
Preparation of complex transactional data
Mathematical optimization (linear programming, non-linear programming, integer
Writing performance reviews for direct reports.
Developing career development plans for direct
Periodic assessments of team structure to ensure all stakeholders are being served efficiently and effectively
Participate in the recruitment process for open requisitions on the team
EDUCATION and/or EXPERIENCE:
Graduate degree in Statistics, Economics, Operations Research, Quantitative MBA or related field required.
7 or more years experience in analytics role.
3 or more years experience in project management
Prior people management experience
Demonstrated experience with statistical modeling and forecasting
Demonstrated ability with building and maintaining client relationships
Prior experience using one or more of the following statistical/mathematical programming/simulation software: R, SPSS, SAS, AMPL
Must be highly motivated and instinctively takes initiative
Must have experience in a client-facing role
Consulting experience is a plus
Must be able to work across organizational and geographical boundaries as required and have the ability to adapt to a rapidly changing environment
Must have experience managing multiple projects at the same time.
Kendall College - 20 months ago
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