The Zone Supervisor creates a sales driven culture by working with associates on product knowledge and customer engagement. The Zone Supervisor also gives daily work direction to department associates and is responsible for daily operations and merchandising presentation within their department.
Assist in leading the store in the absence of or along side the Store Manager and Zone Manager
Set the example for creating a sales driven culture through product knowledge and customer engagement.
Ensure Gander Mountain’s merchandising standards are adhered to and executed accurately.
Work to achieve sales and profitability goals through the training and development of department associates.
Open and close the store and act as the Manager-On-Duty on a rotating basis
Assist in development and implementation of weekly schedules to ensure appropriate staffing levels
Partner with Zone Manager in establishing and conveying expectations to associates and for measuring performance and productivity levels.
Assist in ensuring associates comply with processes by providing guidance as necessary.
Provide input on associate performance to management for the formal review process.
Complete other duties as assigned
Education/Experience: BA/BS in Business or related field with 2+ years retail experience or an equivalent combination of education and experience.
Knowledge of outdoor lifestyle products is a strong plus
- Proven selling and customer engagement skills in a fast paced retail environment
- Strong desire to move up within the organization.
- Ability to merchandise and share product knowledge expertise
- Strong motivational, organizational and communication skills
- Proven ability to give direction and complete projects on time
Gander Mountain is an Equal Opportunity Employer
We love everything about the outdoors, and our customers do too. For more than 50 years, we've helped customers discover and fuel their...