Training and Organizational Change Lead
Federal Reserve Bank of San Francisco - San Francisco, CA

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Federal Reserve Bank of San Francisco

Primary Location

CA-San Francisco

Full-time / Part-time


Employee Status


Overtime Status


Job Type





Day Job

Job Sensitivity

Tier II - No Credit Check


General Summary:

Lead training and organizational change initiatives to support CashForward’s transition to a Scrum-based, distributed team model for software development.


Work closely with Change Managers in San Francisco ITS and Richmond IT Application Development to drive key organizational change initiatives.


Direct all aspects of training including strategy, design, development, and delivery of high quality programs.


Identify improvements to training process and tools, including acting on refinement of existing or development of new processes and tools.


Work with Change Managers in Richmond and San Francisco to ensure training and organizational change efforts align with overall project plans.


Monitor progress of training and organizational change efforts, and provide status updates and advice to management team as needed.


Promote continuous improvement in the performance of all CashForward Phase III staff.


As part of the overall Change Management strategy for CashForward, develop and deliver an internal training program to facilitate the transition to a Scrum-based, distributed team model for software development.


Onboard employees joining the CashForward team, including developing and delivering orientation presentations, assessing training needs of new hires or internal transfers, and arranging for training to be provided as needed.


Schedule, lead, and moderate meetings with project managers and other key stakeholders in an effort to obtain information required to develop comprehensive training materials.


Incorporate motivating, creative, and interactive training techniques to enhance the training experience.


Ensure new training methodologies are incorporated into training approach.


Schedule trainings with external vendors as needed.


Track and monitor training completion and skill development for all CashForward Phase III team members.


Drive key organizational change initiatives in support of the CashForward Change Management strategy.


Plan, coordinate, and conduct long- and short-term projects with minimal management supervision.


Work with Change Managers to administer surveys and monitor key program performance metrics


Report training and organizational change status updates to Change Managers, as well as senior management, while managing expectations of project deliverables.


Lead project team members without direct supervisory responsibility to accomplish work streams.


Perform other duties as assigned.


Bachelor’s degree or equivalent work experience


8+ years related experience in a training capacity


Experience as a trainer


Proven technical proficiency and knowledge of computer hardware and software, operating systems, browsers, basic Internet navigation, and downloading/installing software


Strong leadership, problem solving, analytical and time management skills


Demonstrated project management experience


Strong communication skills including verbal, written, and presentation skills; interpersonal skills to include influence and negotiation


Solid experience in design, development and implementation of training plans and curriculum.

Desired Skills:

Master’s degree


Experience with distributed team structures

** Interested candidates should submit their resume to

The Federal Reserve Bank of San Francisco is an Equal Opportunity Employer.

Our people proudly reflect the diversity and ideas of the communities we serve.

Federal Reserve Bank of San Francisco - 19 months ago - save job - block
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About this company
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The Federal Reserve Bank of San Francisco provides wholesale banking services to financial institutions in the nine western states through...