Senior Systems Engineer
ZCorum - Alpharetta, GA

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POSITION TITLE: Senior Systems Engineer
DEPARTMENT: System Operations
LOCATION: Alpharetta
SUPERVISED BY: Director of System Engineering


The goal of this position is to design, deliver and maintain highly available, secure, and predictable performance for all mission critical systems for 24x7x365 Datacenter Operations. The environment includes highly reliable, networked, application and database systems in a distributed LINUX environment utilizing storage available through locally attached and network attached storage.


Activities will include system design, installation, configuration, integration, maintenance, performance management, data management, security management, failure analysis and recovery, and tier 3 user support.


 Assist with various projects for Director of System Engineering.
 Any other duties as assigned.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

 Bachelor’s degrees (B.A.) in Computer Science, Computer Information Systems, Networking, or related field.
 College, technical school, or experience in computer operations or related coursework and experience.
 5-7 years’ experience in Systems Engineering/Data Center Operations.
 5+ years’ experience in IT Operations.
 5+ years Linux Administration.
 5+ years IT Support Operations.
 3+ years Project Management Experience.

Knowledge, Skills and Abilities

 A strong understanding of NFS, ISCSI, DNS, DHCP, SMTP, IMAP, Apache, Tomcat, MySQL/Percona, Oracle, LDAP, RADIUS, SNMP and TCP/IP(IPv4 & IPv6).
 Strong ability to perform troubleshooting, problem resolution, analysis and recovery.
 Extensive knowledge of RHEL/Centos and/or Ubuntu/Debian Linux.
 Ability to provide operational system administration support for LINUX, Solaris, Windows, EMC, Equallogic and Network Appliance ONTAP based systems in a high availability, 24x7x365 environment.
 Proven proficiency in systems scripting (i.e. Perl, awk, sed, Bash, etc).
 Knowledge of networking fundamentals (i.e. VLANs, Switches, Routers, etc.).
 Familiarity with enterprise backups, clustering, virtualization, cloud services and high-availability in a Linux environment.
 Experience with Splunk, ElasticSearch, Graylog, Snort, Prelude, OSSEC, OpenVas, Kick Start, Puppet, OCS Inventory, Nagios, Spacewalk, OpenVAS, Metasploit, BackTrack, EJBCA, Bacula, VMWare, vKernel, Veeam, XenServer, Amazon EC2 and/or IPTrack/IPPlan a plus.
 Ability to monitor alerting systems and servers.
 Provide and receive cross training from immediate support team
 Ability to analyze and interpret data.
 Solid Project Management skills:
 Ability to work independently and be an effective contributor in a diversified team.
 Ability to influence and work effectively at all levels of the organization.
 Must work well within a deadline-driven environment.
 Ability to manage multiple projects and tasks.
 Ability to prioritize and organize effectively, attention to detail.
 Ability to work with the business owners to drive improvements.
 Outstanding written and verbal communication skills.
 Knowledge of cable and telecommunications products and services a plus.

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the associate is:
 Frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk and hear.
 Occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl.
 Occasionally lift and/or move up to 50 pounds.
 Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
 The noise level in the work environment is usually low.