Teller Lead FT (40 Hours) Clint Moore
SunTrust - Boca Raton, FL

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Our Branch Banking Teammates are often the first to meet new clients and the ones who start them on the path to reaching their financial goals. We help them buy homes, grow businesses, send kids to college and build their futures.

By having a conversation, we can understand what our clients need, and can create customized product and service solutions that address them. Our most important job as the face of SunTrust is to build a lasting relationship that help us match our clients with the exact solutions they need to help them reach their financial goals.

Provide courteous and professional teller service to clients. Complete complex Teller transactions and demonstrates competency with all Teller application transactions and processing Teller operations. Completes operational functions such as approving transactions, cash control, security and internal control. Identifies sales referral opportunities and makes appropriate referrals. Advanced Teller and Basic Sales and Service skill set. Responsible for leadership on the teller line and responsible for teller line workflow, cash management and controls, the vault, and assisting other tellers with accuracy in cash handling and balancing. Utilizes tools and skills to coach others on defined procedures for bank operations and client service skills resulting in Exceptional Client and Exceptional Branch Experiences. Completes and assists Branch Sales Staff with basic sales and service maintenance activities. Contributes to the onboarding of new Tellers. Ensure compliance with internal controls, operational procedures, loss prevention and risk management policies. Responsible for ensuring that all business transactions and practices in the individual's span of control comply with all regulations and the SunTrust Code of Conduct. Pursue on-going education of SunTrust products, services, and other lines of business.


Basic Qualifications

: Two years comparable experience at a comparable financial institution or two years extensive retail service and sales experience. In-depth knowledge of risk management and loss prevention and demonstrated strong operational skills. Must have cash handling or payment transactions and client facing experience.

Preferred Qualifications

: Three years experience as a Teller at a comparable financial institution. Ability to uncover referrals opportunities and provide leadership and direction.

Your life is full of responsibilities; SunTrust provide the tools and resources to help you balance your Work and your Life needs through the following benefits:

Medical, Dental, and Vision Plans

Retirement Plan – 401k with matching

Life insurance

Disability insurance

Time away from work – vacations and holidays

Professional development - SunTrust University, an in-house career growth and employee development program

Tuition Assistance – financial help for going back to school

About SunTrust:
SunTrust is one of the nation’s largest and strongest financial services holding companies in the United States. We offer over 1,500 branches and 2,800 ATM in convenient locations throughout the southern regions of the U.S. SunTrust provides deposit, credit, trust, and investment services to a broad range of retail, businesses, and institutional clients.

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Retail Banking

Primary Location


FL-Boca Raton-Clint Moore Road




About this company
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SunTrust Bank, Inc