Bilingual Member Services Associate - Russian
Fidelis Care 102 reviews - Queens, NY

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Job Summary

The Call Center Associate acts as a liaison between Customers (Members/Providers) and the Fidelis Care organization. The position holder works with customers to assist in solving problems, enabling use of products, services, providing information, and fulfilling other needs as appropriate. Additional responsibilities include maintaining high

customer service standards as designated by organizational policies and procedures.

Qualifications

High School Degree with 1-2 years healthcare, managed care or related experience

Working knowledge of Managed Care/health insurance concepts and regulations

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About this company
102 reviews
From humble beginnings in a 14-zip code area of Brooklyn in 1993, to presence in all 62 counties of New York State today, Fidelis Care's...