Senior IT Business Analyst
American Public University System - Charles Town, WV

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Reports To : Associate Vice President, Project Integration and Delivery
  • Department: Information Technology
  • Office Location : Charles Town, WV
  • FLSA Status: Exempt
  • Date Posted : January 1, 2013
  • Date Closing : Open Until Filled
  • Synopsis of Role:

    The Senior IT Business Analyst is responsible for developing a strong relationship with internal business customers, working with business customers to understand and document current processes and identify areas where processes could be improved through changes to the process and/or enhancements to the system.

    Essential Functions:
    • Analyzes business practices throughout American Public University System (APUS) departments and utilize this information to influence process improvements.
    • Understands, analyzes, interprets and documents process workflows.
    • Analyzes information obtained from management to conceptualize and define operational problems.
    • Designs new and improved processes utilizing knowledge or performance data, metrics, and process interdependencies.
    • Analyzes business processes to define the functional and detailed requirements and works with the team to design specifications and approach.
    • Studies and analyzes information about alternative courses of action to determine which plan will offer the best outcomes.
    • Develops metrics to track business process improvements within both the Information Technology Department and business organization.
    • Oversees the transition to new processes and conducts continuous review and updates to ensure that changing business unit conditions are met.
    • Leads discovery sessions, publishes meeting minutes and assures all action items are completed within the timeframe set.
    • Consults with business process owners to obtain additional information during system development in order to evaluate an alternative approach.
    • Conducts system demonstrations and coordinates the creation of user guides.
    • Prepares User Acceptance Testing (UAT) documentation and leads the user acceptance testing effort with the responsible business process owner.
    • Performs other duties as assigned.
    Work Environment:
    • Standard office environment in Charles Town, WV.
    • Travel required to Manassas, VA location as needed.
    Required Skills
    • Proven leadership ability, with strong interpersonal skills.
    • Ability to set and manage priorities and projects with tight deadlines in a fast paced environment.
    • Excellent written and oral communication skills with the ability to articulate ideas to technical and non-technical audiences.
    • Keen attention to detail, and the ability to self-motivate and direct.
    • Superior analytical, evaluative, and problem solving abilities.
    • Ability to motivate others, and work in a team oriented, collaborative environment.
    Required Experience
    • Bachelor's degree in a relevant field required; advance degree preferred.
    • Seven to ten years experience working in Information Technology as a Business Analyst.
    • Understanding and experience with one or more process methodologies such as Six Sigma, Lean or CMMi.
    • Exposure to Information Technology development methodologies such as Agile or Rational Unified Process (RUP).
    • Experience with design and development of Web application.
    • Understanding of relational database concepts.

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