Enterprise Operations Program Manager
Google - Mountain View, CA

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Help businesses the world over "go Google." Google's Enterprise teams work with schools, companies and government agencies to make them more productive, mobile and collaborative by using Google cloud computing to get their work done. As an Enterprise Operations Program Manager on the Business Solutions team, you will work with all of the Enterprise group departments (Sales, Marketing, Finance, Product Management, Engineering, and Operations) to lead existing and new operational programs. You must be comfortable becoming an expert at the Google Enterprise business and working on a breadth of operational projects.

Help identify business improvement opportunities, define operational vision and strategy, and drive initiatives to completion.
Create clear written documentation that defines solution scope, solution design, task-level deliverables, milestones, and management processes to ensure stakeholder accountability.
Initiate and prioritize projects within Business Solutions Engineering, assist in determining the best technical implementation methods as well as a reasonable execution schedule.
Break down barriers across groups to launch and iterate product releases and functionality – Sales, Marketing, Finance, Product Management, Engineering, and Core Operations.
Manage risks by anticipating bottlenecks, managing program prioritization, making trade-offs, and balancing business needs versus technical constraints.

BA or BS Degree (In lieu of degree, 5 years of relevant work experience)

MBA or MS degree.
Experience in management consulting, process improvement, program management, product management, or customer service operations in the technology industry with a bias to action and implementation.
Strong ability to influence people and drive significant change within an organization by engaging with employees at all levels of an organization.
Ability to understand technical architectures and learn new products quickly.
Exceptionally strong written communication, presentation, and public speaking skills.

We've helped millions of employees and organizations around the world to "go Google." As masters of cloud computing, the Enterprise team helps small and large businesses, educational institutions and government agencies discover the wonders of "the cloud" and work smarter through Google Apps. Our technical and sales teams design and implement solutions for these organizations with custom features, security and support -- all with Google's philosophy of innovation and ease of use in mind.

Google - 10 months ago - save job - block
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