Network & Systems Operator
Job ID #: 4495
Bi-weekly Hours: 72
Employment Classification: Full-time with Benefits (A1)
Shift Length: 12 hours
Location: KENTWOOD, MI
Hours of Work: 7:00 AM - 7:30 PM
Facility: Center for Technology and Information Services
Days Worked: Fri, Sat and Sun
Department: Is-Technology Services
Weekend Frequency: Every weekend
Spectrum Health is a not-for-profit, award winning, integrated health system based in West Michigan. Our organization includes a medical center, regional community hospitals, a dedicated children's hospital, a multispecialty medical group and a nationally recognized health plan, Priority Health.
We invest in our people by supporting a dynamic, high-performing workplace. Our collaborative approach to patient care includes a commitment to provide an exceptional experience for patients and their families. Spectrum Health supports successful career growth, in an innovative environment.
Under minimal supervision, and using enterprise monitoring tools, assists in the supervision of Spectrum Health multi-technology computing platform-based services, including mid-range, mainframe, Intel servers, storage systems, backup systems, data networking and telephony. Ensures a stable operating environment through the use of physical and logical access controls as well as change event correlation. Initiates service exception processes that include indentifying, alerting, investigating, resolving and notifying, based upon service, physical or environmental component. Assists in Production work, schedules batch jobs and participates in disaster recovery processes, as needed. Following predefined processes, executes Production changes. Consistently demonstrates customer service excellence in all situations. Competent to work on most phases of network and system operations, but may require instruction and guidance from others.
Education - Associate's Degree in or equivalent education or experience ,Bachelor's Degree in or equivalent experience and actively pursuing a Bachelor’s degree in one of these specialties: CIS, MIS, IS, Computer Science, Engineering or Business Administration with emphasis in information systems preferred.
Experience - 2 years of experience in information systems, including: complex, multi platform environments; routing and troubleshooting; TCP/IP, LANS, WANS and networking equipment; System Management applications for Networks, systems and applications; Windows, Novel, UNIX and OS/390 operating systems.
Spectrum Health - 2 years ago
Offering more health services than colors in the rainbow, Spectrum Health is a regional health system that serves western Michigan. The...