Technical Trainer
OpenSymmetry, Inc. - Austin, TX

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DESCRIPTION

OpenSymmetry has helped pioneer the Sales Performance Management industry. We assist companies around the world manage their complicated variable pay and commission programs. As we successfully design and implement their system, the company gains knowledge from the powerful database about ways to improve the entire sales process, not just manage compensation. We would like you to join our team and help our Fortune 500 clients.

As a member of OpenSymmetry's Professional Services organization, the Technical Trainer is responsible for leading and engaging in the implementation and deployment of our client's training solutions. In this role, you will utilize your knowledge and experience in technical training design, implementation, project management and client management.

DUTIES

Duties and responsibilities of the Technical Training Specialist include, but are not limited to the following:
  • Conduct training needs analysis
  • Tailor training content based clients' specific needs
  • Develop training curriculum:
  • Conceptual documentation
  • Hands-on exercises
  • Outlines
  • Agendas
  • Handouts
  • Assemble student manuals
  • Create Instructor material
  • Create test data for training
  • Prepare system training databases for training courses, if necessary
  • Review and test curriculum
  • Deliver Training Programs
  • Module based on training plan requirements
  • According to a client-driven schedule
  • Contribute to team planning for both training and development schedules
  • Incorporate motivating, creative, and interactive training techniques to enhance the training experience, in an effort to maximize learning
  • Support development of e-learning solutions
  • Contribute to new training ideas, designs, offerings, etc.
  • Stay on top of new training techniques, tools, methodologies and approaches to ensure ongoing knowledge of industry training standards
  • Develop and support methods and materials for training and updating existing materials
QUALIFICATIONS

  • Familiar with adult learning processes and effective instructional techniques
  • Technical writing experience
  • Presentation skills
  • Great communication, collaboration and flexibility to work with internal groups and external users
  • Self-starting, motivated, hardworking and very flexible
  • Prior experience with building and delivering technical training programs for complex business-class software
  • Skills in planning and leading meeting/training sessions
  • Proficient in MS Office and PowerPoint, etc.
  • Ability to travel globally up to 75%
  • Knowledge of online teaching and learning methods
  • Exposure to a Learning Management Systems (LMS) and/or Content Management System (CMS) is a plus
  • Working knowledge of Camtasia, Captivate or other e-learning applications is desired
Duties and responsibilities of the Technical Training Specialist include, but are not limited to the following:
  • Conduct training needs analysis
  • Tailor training content based clients' specific needs
  • Develop training curriculum:
  • Conceptual documentation
  • Hands-on exercises
  • Outlines
  • Agendas
  • Handouts
  • Assemble student manuals
  • Create Instructor material
  • Create test data for training
  • Prepare system training databases for training courses, if necessary
  • Review and test curriculum
  • Deliver Training Programs
  • Module based on training plan requirements
  • According to a client-driven schedule
  • Contribute to team planning for both training and development schedules
  • Incorporate motivating, creative, and interactive training techniques to enhance the training experience, in an effort to maximize learning
  • Support development of e-learning solutions
  • Contribute to new training ideas, designs, offerings, etc.
  • Stay on top of new training techniques, tools, methodologies and approaches to ensure ongoing knowledge of industry training standards
  • Develop and support methods and materials for training and updating existing materials

OpenSymmetry, Inc. - 18 months ago - save job - block
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