DSE Senior Analyst
Xerox Services - Hillsboro, OR

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Title: DSE Senior Analyst
Location: United States-Oregon-Hillsboro
Job Number: 13002712

Xerox Corporation is a $22 billion leading global enterprise for business process and document management. Through its broad portfolio of technology and services, Xerox provides the essential back-office support that clears the way for clients to focus on what they do best: their real business. Headquartered in Norwalk, Conn., Xerox provides leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. Xerox also offers extensive business process outsourcing and IT outsourcing services, including data processing, HR benefits management, finance support, and customer relationship management services for commercial and government organizations worldwide.
If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.

Mandatory: 5-7 years’ experience with Windows Systems Administration (including virtualization technologies such as vSphere/ESX, Hyper-V, XenServer, etc.), excellent communication skills (both spoken and written English), and the individual must be a team player, but capable of working on his or her own.

Position Description:
The Senior Analyst will work with a team of individuals to support Microsoft Windows 2003/2008/2012 server environments and underlying virtualization technologies. The individual should have hands-on experience with various infrastructure management products, including:
  • Virtualization products by VMware, Microsoft, Citrix, or other vendors
  • Active Directory
  • Microsoft Remote Desktop Services (RDS, formerly Terminal Services)
  • Application Delivery using Citrix products, App-V, or other similar technologies
  • Enterprise backup agents (TSM, NetBackup, etc.)
  • Other server management products
The individual must be able to analyze situations and problems to determine how to resolve problems and the root cause of these problems. The individual will also be responsible for following change control procedures to plan/test/implement Infrastructure changes in coordination with business owners. This position will require an individual who is a self-starter, detail oriented, and has the ability to work with little or no supervision. Excellent verbal/written communication is a must. This position does require providing support after hours and during weekends, on a rotational-basis.
In addition, this position will be primary focal point and subject matter expert for an industry leading secure print management solution. This will entail project participation and continued rollout of the Equitrac solution throughout our clients global environment.

Competencies / Tech Skills:Required:
At least 5-7 years relevant experience supporting Windows 2003/2008/2012 technologies with demonstrated knowledge of HP/ IBM/Dell system management tools, Active Directory, DNS, WINS, DHCP, Clustering, TCP/IP networking concepts, and Terminal Server. Strong working knowledge of ITIL-based processes/procedures (Incident & Change management), storage connectivity (SAN, NAS, iSCSI, etc.), and enterprise networking. Experience with BladeLogic or a similar automation framework is highly preferred.
Xerox Business Services, LLC is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox Business Services, LLC may request such accommodation(s) by calling 1-866-419-2226 or by sending an e-mail toaccommodations@xerox.com.
Virtual/work from home? No

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