MVD Clerk (TRD #2164)
New Mexico State Personnel Office - Albuquerque, NM

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Purpose of Position
The purpose of this position is the processing of various transactions for the drivers and vehicle owners of New Mexico and surrounding states, and also all drivers who have access to New Mexico highways. These transactions vary from processing of citations to registering of vehicles transferred to New Mexico, issuance of driver licenses, registration of vehicles and trailers, preparation of VIN inspections and NCIC checks, answer phone from the public private entities to numerous other types of transactions.

This position is a Pay Band 45.

Occupation Description
Perform clerical duties in courts of law, municipalities, and governmental licensing agencies and bureaus. May prepare docket of cases to be called; secure information for judges and court; prepare draft agendas or bylaws for town or city council; answer official correspondence; keep fiscal records and accounts; issue licenses or permits; record data, administer tests, or collect fees.
Nature of Work
Court, municipal, and license clerks perform a variety of State and local government administrative tasks. Court clerks prepare dockets of cases to be called, secure information for judges, and contact witnesses, lawyers, and attorneys to obtain information for the court. Municipal clerks draft agendas for town or city councils, record minutes of council meetings, answer official correspondence, keep fiscal records and accounts, and prepare reports on civic needs. License clerks keep records and help the public obtain motor vehicle ownership titles, operator permits, and a variety of other permits and licenses.

Examples of Duties:
Distinguishing Characteristics of Levels
Note: Examples of Work are intended to be cumulative for each progressively higher level of work. The omission of specific statements does not preclude management from assigning other duties which are reasonably within the scope of the duties.

Employees in this Role complete complex clerical and fiscal data entry, research, customer service, and testing duties for courts, municipalities or licensing establishments.
Employees develop, implement, or oversee procedural changes of a large scale to improve operations.

Minimum Qualifications:
High School Diploma or GED and six (6) months of general office, clerical and/or administrative experience.

Employment Requirements :
Must possess and maintain a valid New Mexico Driver's License. Must possess and maintain a current Defensive Driving Course Certificate from the State of New Mexico or must pass and receive Defensive Driving Course Certification within six (6) months of date of hire as a condition of continued employment. Must be current with all tax reporting/payment. May be required to work irregular or extended hours. Some travel is required. Employment is subject to post offer pre-employment criminal background check to include fingerprint checks and is conditional pending results. Employment is subject to a pre-employment background investigation and is conditional pending results.
If you have indicated in your application that you have an education higher than a high school diploma or GED, you must attach a copy of your unofficial transcript to the application. Your application WILL NOT be considered for further review if you have failed to provide this information.

Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical — Knowledge of administrative and clerical procedures and systems such as; word processing, data entry, managing & maintaining files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Law and Government — Knowledge of Federal & State laws, legal codes, statutes, court procedures, precedents, government regulations, executive orders, agency rules & policies, and the democratic political process.
Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. Skills
Speaking — Talking to others to convey information effectively.
Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
Writing — Communicating effectively in writing as appropriate for the needs of the audience.
Service Orientation — Actively looking for ways to help people. Statutory Requirements :
N/A

Knowledge and Skills

Knowledge

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