FRONT OFFICE SUPERVISOR-MGM
Foxwoods Resort & Casino - Mashantucket, CT

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FT Must be flexible to shifts

JOB DESCRIPTION:
Under the supervision of the Front Office Manager, the incumbent assists with daily front office activities with a focus on service levels and providing guidance to subordinate personnel to ensure courteous hotel/resort services. High school diploma or GED as well as one (1) to two (2) years of Front Desk Agent, VIP representative, Concierge Representative or Rooms Controller experience; or an equivalent combination of related education and experience. Must possess proven leadership ability necessary to provide guidance to subordinate personnel and develop short-term developmental goals. Supervisory experience preferred. Must possess a high degree of interpersonal and customer relation skills necessary to ensure total guest satisfaction. Position requires ability to stand and walk 90% of the time. Extensive periods of keyboarding are required.

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Mashantucket Pequot Tribal Nation has propelled itself from the depths of poverty to its lofty position as the wealthiest Native American...