Using analytical and project skills, the Associate Sales Project Specialist provides direct technical support and data conversion services to the Sales team and the prospect/future client base. The services are delivered with a high degree of professionalism, accuracy and confidentiality based upon clearly defined project scope and estimates. The Project Specialist uses his/her understanding of the TotalSource’s business environment, sales process, project and analytical skills. In addition, the position requires extensive systems and product knowledge to provide services which fulfill the needs of Sales Management and District Managers. The Project Specialist uses effective communication and organizational skills to keep Sales, Client Service, Regional Operations, and the Central Operations Group associates abreast of project progress.
Experience, Skills, Academic:
1. Multi-Tasking: Responds and reacts to a variety of different critical issues simultaneously. 2. Job Knowledge: Possesses and applies professional skills and knowledge in job related areas; keeps abreast of current developments and trends in area of expertise. 3. Product Knowledge: Demonstrates thorough knowledge of applicable products and services by correctly answering questions and delivering solutions to meet business unit’s needs. 4. Problem Analysis / Resolution: Gathers information necessary to make decisions, anticipates, identifies, eliminates and resolves problems in a timely manner with am attitude towards customer-service orientation. 5. Telephone Skills: Courteously responds to callers and handles call appropriately and in a timely manner. 6. Technical Knowledge: Applies knowledge of product and service components and internal system to client, individual, department and organizational goals, 7. Teamwork: Partners with fellow associates / supervisors / departments and contributes and exchanges knowledge and skills to meet group needs and goals; participates in resolving issues.
Area of Interest:
United States, Alpharetta, GA
Automatic Data Processing - 2 years ago
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