Role and Scope of Position:
This position is responsible for the development of sales plans and presentations that will convince key industrial, commercial and government customers to adopt, invest in and implement energy efficiency programs, services, products and solutions. These programs are essential in supporting the achievement of NSTAR’s energy efficiency mission of educating our key customers as to the need for significantly reducing energy consumption and persuading them to use the Company’s portfolio of energy savings tools, technologies and approaches. This position will acquire an in-depth understanding of the customer’s operating needs, preferences, business objectives and budget constraints in order to ensure energy efficiency solutions are developed that maximize energy reduction and cost savings.
Develops high level sales plans based on a thorough understanding of the Company’s energy efficiency business and financial objectives, programs, products and services, and the needs and challenges of our key customers.
Prepares action plans and schedules to identify and monitor key commercial and industrial customers with the potential for significant energy efficiency system, equipment, and process upgrades and modifications.
Meets with customers to provide education and information concerning energy efficiency issues and opportunities, promotes NSTAR’s programs as a means of significant energy reduction, and initiates a dialogue and exchange of information leading to a potential partnership.
Assists the Company in meeting its energy efficiency quotas by convincing key customers to enter into a partnership with NSTAR and investing in the upgrade and modification of their energy systems. Success in establishing a partnership is predicated on a thorough understanding of the customer’s business objectives, operating characteristics, finance and budget constraints, and energy needs.
Manages established partnerships through the identification and resolution of customer concerns and issues, and consistent follow-up as to the progression of energy efficiency projects.
Ensures service questions and concerns are directed to appropriate support teams and facilitates dialogue between customers and NSTAR on all unresolved issues.
Prepares status reports including activity, partnerships, follow-up and achievement of goals and quotas.
Adheres to all Company policies, procedures and business ethics codes and ensures they are communicated and implemented within the team.
Technical Knowledge/Skill: Requires strong sales, sales management and marketing skills. Ability to develop strong senior-level customer relationships, articulate a compelling proposition, and persuade and influence others. Also requires understanding of customer and market dynamics and requirements. Demonstrated ability to establish and maintain effective working relationships with support teams. Requires excellent communication (verbal and written), interpersonal, management, negotiation and presentation skills, as well as business acumen. Ability to use PC desktop applications (e.g., Microsoft Word, Excel, Power Point)
Education : Requires a Bachelor’s Degree in Business Administration, Marketing, Engineering, related discipline or equivalent experience.
Experience : Minimum of eight (8) years sales and marketing experience.
We are proud to be an equal opportunity employer and support a diversified environment. It is the policy and practice of NSTAR Electric & Gas to employ persons and to assign work, pay, promote and offer training to all persons on the same basis without regard to race, color, national origin, ancestry, religion, marital status, age, sex, sexual orientation, disability, status as a special disabled veteran or veteran.