At Ingersoll Rand we’re passionate about inspiring progress around the world. We know that hour by hour and day by day, we advance the quality of life by making environments safe, comfortable and efficient. Our people and our market leading brands, including Club Car® , Ingersoll Rand® , Schlage® , Thermo King® , and Trane® , contribute to a world defined by sustainable progress and enduring results.
Administer and support claims processing for all types of claims, including warranty, labor, startup, concessions, returns, variation, and billing adjustments.
Review and process submitted domestic and international claims per policies and procedures.
Assist offices, territory leaders, and plants with claim entry, approval, process, and policies.
Provide training as necessary on the claims management system and processes.
Work with internal and external customers to resolve issues that arise with claims.
Handle a high volume of both written and verbal communications with field offices and manufacturing locations.
Maintain data which supports the claims management system.
Run reports for audit and special processing.
Perform other general office functions.
5% or less travel required.
Associate's degree in communications, finance, or any business-related discipline required.
Must be able to recognize, prioritize, and perform required activities with minimal supervision.
Must be detail-conscious, organized, responsible, and dependable.
Ability to handle a variety of tasks with an appropriate sense of urgency required.
Excellent interpersonal and communication skills required, with the ability to function independently as well as in a team environment with both internal and external customers.
Windows, Word, and Excel proficiency required.
Must be able to consider all inputs in making sound decisions in choosing a course of action.
Familiarity with Trane sales/service/parts organizations, business units, policies and procedures that govern claims processing is a plus.
Must be willing and able to assume additional duties, responsibilities and assignments as needed.
Our Climate Solutions sector delivers energy-efficient Climate Solutions delivers energy-efficient solutions globally and includes Trane, which provides HVAC systems and building services, parts, support and controls for commercial buildings, and Thermo King, the leader in transport temperature control solutions.
We are committed to helping you reach your professional, personal and financial goals. We offer competitive compensation that aligns with our business strategies and comprehensive benefits to help you live your healthiest. We are committed to building an inclusive and diverse culture that engages as well as values the different backgrounds and experiences of our employee, which, in turn, spurs innovation, generates creative solutions and enhances our customer relations.
If you share our passion for inspiring progress—for bringing about bold shifts in how people, economies and societies operate—then you belong with Ingersoll Rand. Progress begins with you.
Ingersoll Rand is committed to a diverse workforce and is an Equal Opportunity Employer.
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Ingersoll Rand is a global diversified firm in which our people, our products, our systems and our services work together to inspire...