Our stores are where the ultimate magic of Macy's comes to life, and our Store Associates are vital to delivering customer service that offers a distinctive shopping experience and drives sales results. While all positions within Macy's require working as part of a team to meet department and store objectives, your individual responsibilities as a Store Associate may include demonstrating outstanding customer service and selling skills, keeping the selling floor stocked with merchandise and ready for sales events, or organizing the selling floor and stock areas.
- Applications for Macy's Store Associate will be considered for both Retail Selling and Sales Support positions *
This Macy's location utilizes an innovative way of planning work schedules, allowing an associate to participate more in managing availability and setting preferences for work times. This enables our associates to address their need for flexibility in meeting both personal and work obligations. Details on My Schedule Plus are available during the interview process.
Store Associate activities are wide-ranging. Depending on your position, you may be responsible for:
Meeting and making a connection with customers, asking questions and listening to shoppers' needs, then giving options and advice on meeting those needs
Inspiring the customer to buy, celebrating the purchase, and creating a lasting positive impression of you, Macy's, and the purchase
Ensuring that fitting rooms are ready for customers by promptly clearing our merchandise and returning it to the proper area of the selling floor
Maintaining selling floor presentations, and restocking them as needed
Receiving new merchandise shipments, and preparing them for the selling floor
Learning Macy's systems and procedures to enhance selling efficiencies and complete support duties
Ability to work a flexible retail schedule, which may include early mornings, evenings, and weekends
Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service
Detail-oriented, with strong organizational skills
Strong interpersonal and communication skills
Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business
Ability to work as part of a team, and take initiative independent of direct supervision
Previous retail experience preferred, but not required
Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
CareerBuilder - 2 years ago
The nation's #1 department store chain has adopted the name of its most famous brand and cash cow: Macy's. Macy's, Inc. opera...