Supervisory IT Specialist
Department of the Army - Indianapolis, IN

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The mission of the Indiana National Guard Full-Time Force is to maintain properly trained and equipped units available for prompt mobilization for war, national or state emergency. For information about membership call: 1.800.GO GUARD

ON-BOARD FEDERAL TECHNICIANS ONLY - This position serves as a first level supervisor over a group of Information Technology Specialists performing a variety of systems administration and customer support work for an intelligence unit. The highest level of work supervised is at the GS-11 level. The work of the organization impacts the ability of unit personnel to retrieve and send mission critical intelligence data.

This is a Permanent Excepted Service Position

Military Rank Requirements: O-1 thru O-4

MILITARY SPECIALITY REQUIREMENTS: Individuals must meet the qualifications for the technician position but will have 1 year from date of hire to be assigned to a compatible MOS in a compatible unit for the technician position advertised.

Compatible Military Assignments: Branch: 25 AOC: 53

Who may apply:

Permanent Federal Technicians with the Indiana National Guard(Tenure 1/2)

This job announcement is for employment as an Indiana Army National Guard Technician; a Federal Civil Service position. This is a dual-status technician job whereby you are required to maintain active membership in a National Guard unit and are required to wear the military uniform at the workplace. As members of a unit of the Indiana National Guard, you will be required to train with your unit, normally one weekend a month and 15 days of annual training each year. Indiana Army National Guard units and members are subject to immediate call to federal or state active duty to meet national or state emergencies.
    KEY REQUIREMENTS
  • U.S. Citizenship Required
  • Must be in the grades: O1-O4.
  • Must possess a SECRET security clearance
  • Must be a permanent federal tech w/ the IN National Guard.
  • Must participate in direct deposit

DUTIES: DUTIES AND RESPONSIBILITIES

(1) Plans, organizes, and directs the activities of the assigned technicians, ensuring that the advice and assistance provided complies with legal and regulatory requirements and meets customer needs. Develops goals and objectives that integrate unit and overall information technology program objectives. Researches, interprets, analyzes and applies applicable information technology guidelines, policies and objectives. Establishes policies and procedures for accomplishment of the unit’s intelligence mission. Plans and schedules work in a manner that promotes a smooth flow and even distribution. Coordinates plans and schedules with other organization managers and customers as appropriate. Identifies need for changes in priorities and takes action to implement such changes. Plans work to be accomplished by subordinates, sets and adjusts short-term priorities, and prepares schedules. Assigns work to subordinate employees based on organization priorities and consideration of difficulty and requirements of assignments such that the experience, training, and abilities of staff are effectively utilized to meet organization and customer needs. Balances workload and provides advice, guidance, and. direction on a wide range of technical and administrative issues. Structures assignments to create effective and economical positions. Coordinates with other information technology and intelligence units and crews as appropriate. Reviews organization mission, functions, and manning. Identifies requirements and initiates requests for additional resources including personnel, overtime, equipment, supplies, and space to ensure success in meeting goals and objectives. Provides advice to supervisor on significant issues and problems related to work accomplishment. Establishes metrics and analysis systems to ensure actions are timely and reviewed at critical points. Accepts, amends, or rejects work presented by subordinates. Performs self-inspection and presents a detailed and comprehensive report with any corrective action taken to supervisor. Follows-up to ensure complete and quality resolution of discrepancies. Assesses and revises policies and procedures as needed to improve quality, timeliness, and efficiency of work.

(2) Exercises supervisory personnel management responsibilities. Advises and provides counsel to employees regarding policies, procedures, and directives of management. Selects or recommends selection of candidates for vacancies, promotions, details, and reassignments in consideration of skills and qualifications, mission requirements, and EEC and diversity objectives. Develops, modifies, and/or interprets performance standards. Explains performance expectations to employees and provides regular feedback on strengths and weaknesses. Holds employees responsible for satisfactory completion of work assignments. Appraises subordinate workers performance ensuring consistency and equity in rating techniques. Recommends awards when appropriate and approves within- grade increases. Hears and resolves employee complaints and refers serious unresolved complaints to higher-level management. Initiates action to correct performance or conduct problems. Effects minor disciplinary measures such as warnings and reprimands and recommends action in more serious disciplinary matters. Prepares documentation to support actions taken. Identifies employee developmental needs and provides or arranges for training (formal and on-the-job) to maintain and improve job performance. Encourages self-development. Approves master leave schedule assuring adequate coverage for peak workloads and traditional holiday vacation time. Demonstrates sensitivity to ideas of subordinates. Promotes an environment in which employees are empowered to participate in and contribute to effective mission accomplishment. Discharges security responsibilities by ensuring education and compliance with security directives for employees with access to classified or sensitive material. Recognizes and takes action to correct situations posing a threat to the health or safety of subordinates. Applies EEC principles and requirements to all personnel management actions and decisions, and ensures all personnel are treated in a manner free of discrimination. Periodically reviews position descriptions to ensure accuracy, and the most effective utilization of personnel resources. Explains classification determinations tosubordinate employees.

(3) Coordinates with a variety of information technology counterparts and higher-level officials in the local unit as well as the gaining command and other Federal and DoD intelligence organizations. Coordinates IT installations, upgrades and other support work with the system users and the mission commanders to ensure the various automated systems are operational and available to the intelligence specialists as needed. Coordinates IT issues within the unit with the host base’s communications flight/squadron as well as other intelligence units.

(4) Performs the same nonsupervisory work as that being supervised. Serves as a technical expert and focal point for the installation, configuration and administration of hardware and software on personal computers and servers located in the unit. Installs and configures peripheral devices. Serves as a technical expert on multiple operating systems and computer platforms. Provides technical assistance and advice on the installation, configuration and operation of the computer systems located in the unit.

--Performs other duties as assigned.

ADDENDUM FOR ALL DUAL-STATUS (MILITARY TECHNICIAN) POSITION DESCRIPTIONS:

Incumbent may be required to prepare for and support the mission through the accomplishment of duties pertaining to military training, military readiness, force protection and other mission related assignments including, but not limited to, training of traditional Guard members, CWDE/NBC training, exercise participation (ORE/ORI/UCI/MEI/OCI/IG, etc.), mobility exercise participation, FSTA/ATSO exercise participation, SABC training, LOAC training, weapons qualification training, participation in military formations, and medical mobility processing within the guidelines of NGB/ARNG/ANG/State TAG rules, regulations and laws.

QUALIFICATIONS REQUIRED: APPOINTMENT FACTORS: This position is a Permanent Excepted position

MILITARY REQUIREMENTS: Individuals must meet the qualifications for the technician position but will have 1 year from date of hire to be assigned to a compatible AFSC in a compatible unit for the technician position advertised.

IMPORTANT NOTES:

Permanent Change of Station (PCS) funds are not available for this position.

A criminal history check will be completed on all selectees before hire date and may affect your selection.

ENLISTMENT CASH BONUSES: Acceptance of technician position may affect any bonus and/or educational assistance that may be payable.

In order to meet the minimum Qualifications for this SUPV IT Specialist positon at the GS-12 grade level, you must have 36 months of:

Experience, education, or training that approaches techniques and requirements appropriate to an assigned computer applications area or computer specialty area in an organization. Experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls. Experience that required adaptations of guidelines or precedents to meet the needs of the assignment. Experience preparing documentation on cost/benefit studies where is involved summarizing the material and organizing it in a logical fashion.

Experience, education, or training that approaches techniques and requirements appropriate to an assigned computer applications area or computer specialty area in an organization. Experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls. Experience that required adaptations of guidelines or precedents to meet the needs of the assignment. Experience preparing documentation on cost/benefit studies where is involved summarizing the material and organizing it in a logical fashion.

Experience in managing the function of the work to be performed. Experience which includes leading, directing and assigning work of personnel.

Knowledge, Skills and Abilities that will be evaluated for this position include:

Plan and organize the work of the assigned organization.

Skill in researching, analyzing, and applying guidelines, policies, and objectives.

Communicate orally and in writing.

Evaluating and making recommendations for automated data processing programs and equipment.

Familiar with the mission, objectives, terminology, and management practices in the organization to recognize probable areas of interaction and overlap between proposed and existing systems.

Use of IT concepts, principles, methods and practices to plan services that support customers' requirements.

Apply methods and practices for troubleshooting, recovering, adjusting, modifying, and improving systems to solve complex problems and provide support that minimizes interruptions in service to customers.

Evaluating innovative approaches in formulation of programs or systems specifications.

Performance of customary approaches, techniques, and requirements appropriate to an assigned computer applications area or computer specialty area in an organization.

Adapt guidelines or precedents to the needs of the organization.

Use of network operations and maintenance methods; network architecture optimization techniques; the capabilities and limitations of the computer equipment and system software configuration in order to manage the tenant network, carry out network and/or telecommunications projects and coordinate efforts with others affected in the organization.

Familiar with methods, principles, and practices covering troubleshooting of complex computer and communications system failures, recovery of systems, adjusting, modifying, and improving systems to include hardware and software components.

Review, analyze, and resolve difficult and complex technical problems involving systems compatibility, both installation-wide and external interoperability, circuits, switches, distribution, satellite linkages, and networking.

Oversee and train subordinate supervisors, to deal objectively with workers, and render sound supervisory decisions.

Devise, and instruct subordinates on new procedures and provide technical assistance when problems arise.

Plan and schedules specific work assignments on a daily or project-to-project basis within specified time requirements.

Familiar with civil service supervisory methods (leave policies, appraisal systems, EEO, etc.) to supervise and train subordinates..

HOW YOU WILL BE EVALUATED:
Once the application process is complete, a review of your application will be made to ensure you meet the job requirements. To determine if you are qualified for this job, a review of your resume and supporting documentation will be made and compared against your responses to the occupational questionnaire. The numeric rating you receive is based on your responses to the questionnaire. The score is a measure of the degree to which your background matches the knowledge, skills and abilities required of this position. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience your score can and will be adjusted to more accurately reflect your abilities. Please follow all instructions carefully. Errors or omissions may affect your rating.

BENEFITS: The Federal government offers a number of exceptional benefits to its employees. The following web addresses are provided for your reference to explore the major benefits offered to most Federal employees.

Flexible Spending Accounts - The Federal Flexible Spending Accounts Program (FSAFeds) allows you to pay for certain health and dependent care expenses with pre-tax dollars. For additional information visit: https://www.fsafeds.com/fsafeds/index.asp

Health Insurance - The Federal Employees Health Benefits Program offers over 100 optional plans. For additional information visit: http://www.opm.gov/insure/health/index.asp

Leave - Most Federal employees earn both annual and sick leave. For additional information visit: http://www.opm.gov/oca/leave/index.asp

Life Insurance - The Federal Employees' Group Life Insurance Program (FEGLI) offers Basic Life Insurance plus three types of optional insurance, for additional information visit: http://www.opm.gov/insure/life/index.asp

Long Term Care Insurance - The Federal Long Term Care Insurance Program (FLTCIP) provides long term care insurance for Federal employees and their parents, parents-in-law, stepparents, spouses, and adult children. For additional information visit: http://www.ltcfeds.com/

Retirement Program - Almost all new employees are automatically covered by the Federal Employees Retirement System (FERS). FERS is a three-tiered retirement plan. The three tiers are: Social Security Benefits, Basic Benefit Plan, Thrift Savings Plan. For additional information visit: http://www.opm.gov/retire/index.asp

This link provides an overview of the benefits currently offered to Federal employees. http://www.usajobs.gov/EI/benefits.asp

OTHER INFORMATION: 1. If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.

2. Please Do Not send/fax/courier/email any applications or resumes to the Indiana National Guard Human Resource Office, you must apply on-line or fax your application to the fax number listed on this announcement with the prescribed Cover Letter. The Human Resource can only process materials received through USA Jobs .

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