As a member of the ADP TCS team, the Compliance Associate will provide proactive outbound contacts via phone, facsimile and email to location managers in an effort to secure outstanding required documentation.
Associates will handle a high volume of outbound calls, deliver education to locations managers and demonstrate influence in securing required documents. Associates are charged with building relationships with the locations to improve or maintain a strong compliance program.
Associates will also perform data processing functions and other duties as assigned including assisting with inbound calls for initial New Hire Screenings.
Experience, Skills, Academic:
Automatic Data Processing, Inc. is one of the largest providers of business outsourcing solutions to employers and vehicle dealerships around the world. We bring 60 years of unrivaled industry experience to the marketplace. Over 80% of the FORTUNE 500 companies and over 90% of the FORTUNE 100 companies use at least one of ADP's services. ADP serves more than 560,000 organizations in over 60 countries, including nearly 400,000 small business clients and about approximately 26,000 vehicle dealerships. www.ADP.com Fortune World's Most Admired Companies - ADP ranked #1 in Financial Data Services Industry (2010)
The ideal candidate will have the following qualifications:
Strong sense of urgency.
Prior call center experience.
Prior customer service experience.
Exhibited understanding of ownership.
Prior work experience in an office setting.
Effective written and verbal communication skills.
Working knowledge of Microsoft Office Programs.
The Added Value Services (AVS) division expands on ADP's 60+ years of business outsourcing experience and is one of ADP's fastest growing. AVS provides clients standalone services in the areas of tax management, HR compliance, and payment solutions. It also operates the payroll tax operations and compliance engine for all of ADP. The entrepreneurial environment of AVS seeks to extend beyond ADP's core businesses and provides a start-up like environment within the solid foundation of a well established company. ADP is much more than payroll and associates in AVS have much more than a job. Welcome to Added Value Services.
Affirmative Action Employer; M/F/D/V. ADP believes that diversity leads to strength.
Area of Interest:
Customer Service / Support
United States, Virtual
Automatic Data Processing
- 3 years ago - save job