Restaurant Server
Holiday Inn Norwich - Norwich, CT

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Serve food and beverage to guests in a courteous and friendly manner
in accordance with established brand/hotel guest service and sustainability standards.

Potential Career Path

Restaurant Supervisor/Banquet Server/Captain – Restaurant Manager – Banquet Manager

Essential Job Functions
  • Set and clear tables in dining areas.
  • Stock service stations with items such as ice, napkins, or straws.
  • Take food and beverage orders and place order in point of service system.
  • Pick up order from food preparation areas and ensure food is prepared accordingly.
  • Prepare guest check and if appropriate complete payment transaction.
  • Perform other food and beverage functions such as bartending and bussing in the event of staff staffing shortages or peak periods.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.
Position Requirements
  • High School diploma or equivalent preferred.
  • Previous food and beverage experience required or equivalent training.
  • Knowledge of POS system.
  • TIPS certification preferred.
Work Environment and Context
  • Work schedule varies and may include working on holidays and weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching.
Hersha Hospitality Management (HHM) is an industry-leading and growing hotel management, investment, and development firm that provides turn-key management solutions to hotels across the United States. HHM manages world class brands in the select service and full service markets as well as a collection of independent, boutique hotels in key markets.

Hersha Hospitality Management - 20 months ago - save job - copy to clipboard