Manager, Inside Sales
IBM - Chicago, IL

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The Inside Sales Manager role is responsible for managing a team of inside sellers responsible for the development of new business for Commercial, Government or Higher Education markets within a selected territory.

Position Responsibilities:

• Manage, develop and coach a team of inside account representatives responsible for selling complex software and services
• Distribute territory and account assignments to team. Participate in performance discussions, recommendations of awards/recognition, and development opportunity discussions
• Develop knowledge of account representatives performance, effectiveness and proficiency through ongoing direct and indirect coaching methods. Develop a professional development plan for all staff and monitor success against it
• Provide consistent communication with team to ensure expectations are maintained
• Responsible for forecasting and reviewing team forecast on a weekly basis, indicating new and recurring revenue expected to book for the current month and quarter
• Establish metrics for monitoring success. Track results of promotions and selling efforts. Use results as input to subsequent decisions
• Suggest innovations for better, smarter, faster ways to do our business or ways to do things that will produce greater results. Entreprenurial in nature.

Position Qualifications:

• Minimum of 3-5 years’ prior experience in managing inside sales teams within an environment selling complex products, services and/or solution sales. Software or financial services sales experience preferred. Knowledge of SPSS products and services a plus
• Proven record of sales management success; must show consistent performance above quota
• Excellent presentation and communication skills
• Strong knowledge of information technology environments
• Intermediate experience with MS Office. Experience with salesforce.com a plus
• Strong analytical skills; organized and systematic in thinking and working
• Highly disciplined approach to the management of an inside sales team and the execution of the sales process
• Bachelors degree preferred
Required
At least 3 years experience in in managing inside sales teams within an environment selling complex products, services and/or solution sales
At least 2 years experience in with MS Office
English: Fluent
Preferred
Bachelor's Degree
At least 5 years experience in in managing inside sales teams within an environment selling complex products, services and/or solution sales
At least 1 year experience in knowledge of SPSS products and services
At least 1 year experience in software or financial services sales experience

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Required
  • Bachelor's Degree
  • At least 3 years experience in Inside sales management
  • Readiness to travel 10% travel annually
  • English: Fluent

Preferred
  • At least 5 years experience in Inside sales management

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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International Business Machines Corporation (IBM), is an information technology (IT) company. s major operations include Global Technology...