Office Supervisor
PeaceHealth - Springfield, OR

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PeaceHealth is looking for an outstanding OFFICE SUPERVISOR for the following areas; Hyperbaric Center, RBP Endoscopy Center, PHMG Sleep Clinic, Gastroenterology Clinic, Infectious Disease Clinic, Neurology, and Orthopedics. This is a FULL TIME, day shift position.

This position supervises daily activities medical group office staff and operations. Responsible for coordinating the day-to-day functions for assigned areas referenced above. Assists with ensuring that departmental goals are achieved, timelines met and service excellence provided in all aspects of work. Provides input to manager regarding personnel, quality and service. Has advanced knowledge medical office operations. May assist in day to day function as needed.

ESSENTIAL FUNCTIONS
Assigns work; plans and manages priorities, provides technical assistance, oversees staff schedules, monitors quality of work, monitors team projects, mentors staff, provides constructive feedback, oversees staff training, ensures quality improvement, provides leadership feedback on staff performance, and assists with goal setting for the team.

Assists Manager to monitor and maintain data quality.

Assists the Manager in budgeting needs for the department.

Assist in the Development and implementation of cross-training program for key positions with continuous monitoring of training efforts.
Performs other duties as assigned.
Outpatient/Hospital experience preferred.

Qualifications:
QUALIFICATIONS

EDUCATION:
High School or equivalent required.

AA Degree in Business Administration/Management or related field preferred.

EXPERIENCE/TRAINING:
Two years experience in healthcare admitting/billing or patient accounts.
Four years minimum experience in supervising staff utilizing proven skills in communications both verbally and written, personnel issue resolution and fostering the team approach between staff both internal and external to the department.

OTHER SKILLS:
Must have the ability to tolerate constant interruptions and function in a high stress environment while remaining productive and positive.
Need to have good working knowledge of PC's and programs along with main frame environment of the IDX systems.
Strong analytical and financial management skills with creative problem-solving ability are necessary.
Proven ability to effectively communicate with staff, other department managers and their staff in issue resolution.

PeaceHealth - 2 years ago - save job
About this company
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PeaceHealth, based in Vancouver, Wash., is a not-for-profit Catholic health system offering care to communities in Washington, Oregon, and...