Central Director of Revenue Management
Omni Hotels - Irving, TX

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POSITION: Central Director of Revenue Management

To strategically coordinate the revenue management processes

and procedures for hotels to maximize each hotels rooms revenue. This

is accomplished by managing and maintaining group and transient

inventory controls, developing, monitoring and adjusting sales and

pricing strategies, analyze demand factors, forecasting, competitive

analysis, and maintaining distribution channel data integrity.

REPORTS TO: Corporate Director of Revenue Management

Managing and maintaining

group and transient inventory controls (including weekends as

  • Review of room accommodation and rate inventory
controls in Nucleus ORS and Revolution. Maintain controls of each

property, as needed
  • Work with Convention Services and
Reservations as needed to ensure effective and efficient management

of group inventory daily – provide direction when needed on

cutoff date extensions and additions to inventory
  • Attend
each hotels weekly group-pick-up meetings, at least once per month to

ensure group inventory management is in place. Lead meetings when

  • Ensure that each property’s strategies
compliment rather than compete with each other.

Developing, monitoring and adjusting sales and pricing strategies:

  • Conduct weekly revenue management meetings for each
hotel, providing global insight.
  • Conduct joint quarterly
pricing and sales strategy meetings
  • Consistent review of
Delphi reports, including the GRC and Backlog Reports.

Identify group booking trends and need periods for the five-year

window and work with the Director of Sales to develop sales

  • Coordinate and implement updates for MAR
rates and Transient Protected in Delphi for the 1 – 5 year

  • Review each properties annual transient pricing
and provide recommendations
  • Review Tour and Travel and
Business Travel pricing strategies and provide recommendations

  • Identify marketing opportunities and work with the Director
of Marketing to develop programs for the hotels, particularly focused

on distressed periods
  • Review Delphi Lost Business
reports with the Director of Sales. Use the reports to determine

unconstrained group demand and assist in developing future group

  • Ensure incentive programs in Front Office and
Reservations are in place, with particular focus on need periods

  • Ensure property participation and data integrity in all
forms of e-Distribution Channels.

Provide critical

analysis of strategies, room statistics and demand factors:
  • Review end of month rooms statistics reports including
Market Segmentation, STAR, price resistance and provide critical

analysis on performance vs. forecasts and results of implemented

  • Prepare and analyze combined hotel reports on
room and market share statistics
  • Review all weekly
booking pace reports and analysis on pace, recommending strategy

changes when needed
  • Analyze past and present trends and
make recommendations for future strategies.

  • Review all monthly forecasts for each property
  • Participate in the preparation of all 30-60-90 forecasts and
Annual Budget for each property
  • Work with the Director
of Sales to ensure all Sales and Service Managers are trained on

forecasting processes.

Competitive and Demand Analysis:
  • Review all competitive shops in each hotels market and
identify selling strategies and market trends
  • Shop
hotels as well as competition through the GDS’ to ensure proper

positioning of each hotel and assess competitive environment

  • Review Demand calendars, convention calendars and city event
calendars to keep abreast of all demand generators. Ensure each

property contact utilizes all necessary demand information when

planning strategies
  • Network with competitive set
DORM’s to maintain information on the various competitors

products and services for both primary and stealth competitors and

how their products and services vary from the hotels, Network with

Omni DORM’s in major markets to keep abreast of national hotel

trends and best practices
  • Review of historical data on
events and performance on any promotions during these

demand-generating events.

Administrative and

  • Work with the General Manager and Director
of Sales (Marketing) to ensure that all strategies are communicated

to the reservations sales team.
  • Attend weekly Meetings
to maintain communication of strategies and need periods.

In addition to performance of the

essential functions, this position may be required to perform a

combination of the following supportive functions, with the

percentage of time performing each function to be solely determined

by the supervisor based upon the particular requirements of the


  • Perform duties of Director of Revenue
Management as needed
  • Answer other hotel team member's
questions regarding revenue management in a friendly and courteous

  • Provide training to other hotel team members on
revenue management procedures and principles, as needed

Ensure that all rooms statistics reports, including the Financial

Statement, and any other related reports are accurate and consistent

  • Ensure that all revenue management related systems are
maintained, including: Nucleus ORS, Revolution, Epitome, Delphi.

Employ the assistance of the Director of Sales, Director of Front

Office, E-Commerce Manager as needed
  • Contribute to the
development of the marketing plan
  • Communicate with
Directors of Front Office regarding anticipated occupancy and

cross-selling opportunities

4 year degree
  • Excellent oral and written
communication skills.
  • Understanding of group and
transient sales process and forecasting process
  • Excellent
organization skills, manages time well, correctly prioritizes and if

  • Ability to work well under pressure and meet
  • Ability to manage outside departments and
  • Strong interpersonal skills and possession of a
full understanding of professional business ethics, decorum and

social skills.
  • Proficient in use of Microsoft Word, Excel
and PowerPoint
  • Understands GDS and Internet systems
  • Understands Revenue Management theory and practice
  • Ability to perform critical analysis
  • Appropriate
professional appearance and demeanor
  • Comprehension of
technical application of reservations system
  • Full
understanding of each hotel product and the market conditions

  • Demonstrates self-confidence, energy and enthusiasm
  • Ability to deliver presentations in a concise well-organized
  • Teamplayer
  • Detail-oriented

Omni Hotels - 23 months ago - save job - copy to clipboard
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Omni Hotels and Resorts creates genuine, authentic guest experiences at 50 distinctive luxury hotels and resorts in leading business...