Sr. Statistical Analyst, Product Innovation
Netflix - Los Gatos, CA

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Netflix is seeking a talented statistical analyst to help us optimize our product. If you excel in analytic disciplines and are passionate about delighting customers, this is a fabulous opportunity to impact the way people discover and watch movies and TV shows on the Web, TV, gaming consoles, and mobile devices.

Netflix maintains a relentless focus on experimentation (A/B testing) and empirical analysis to continually improve our customers’ movie-watching experiences. The Sr. Statistical Analyst will play a critical role in this discipline as we continue to innovate and evolve our products and services. As part of our tight Consumer Science & Analytics team, you will partner directly with product leaders to design and analyze product experiments, discover critical business insights, and directly influence customer experience.

Responsibilities

Mine and analyze data pertaining to customers’ product experience to discover critical business and product insights. Present this research to product leaders throughout the company to inspire product innovation.

Partner closely with Product Development to design statistically sound A/B and multivariate product tests, including sample allocation, metrics, and data tracking requirements.

Analyze A/B and multivariate test results with statistical rigor. Ensure accurate interpretation by combining business acumen with detailed data knowledge and statistical expertise. Proactively identify and conduct follow-up analyses as needed.

Translate analytic insights into concrete, actionable recommendations for business or product improvement.

Communicate findings and insights at all levels of the company, clearly and concisely.

Drive efforts to enable product managers and other technical business leaders to interpret A/B test results independently, through education, improved tools, and data visualization.

Provide end-to-end cohesion to ensure the successful delivery of analytic results: Work with cross-functional teams including product managers, engineers, and architects to identify efficient and practical analytic goals and tactics. Ensure that necessary data is captured, metrics are well-defined from both business and technical perspectives, and development timelines are coordinated with analytic needs.

Innovate toward our overarching consumer science approach at Netflix. Develop and tune statistical models for retention prediction, explore new ways to measure customer satisfaction, or identify techniques that tune our product decision-making processes.

Qualifications

PhD or MS degree in Statistics, Mathematics, Operations Research, CS, Econometrics or related field.

5+ years relevant experience with a proven track record of leveraging data analytics to drive significant business impact.

Solid statistical knowledge and intuition – ideally utilized in A/B or multivariate testing (or related analytics).

Proficiency with basic data query and analysis tools such as SQL and Excel. Experience with Hive or Pig is a plus.

Experience with R, SAS, or other statistical analysis packages.

Exceptional interpersonal and communication skills coupled with strong business acumen. Must be able to translate business objectives into actionable analyses, and analytic results into actionable business and product recommendations.

Impactful presentation skills, including the use of meaningful charts, graphs, or other data visualizations to convey information and results clearly and concisely.

Experience with consumer-facing internet products & services, including familiarity with product development lifecycle.

A few more things to know

We expect a lot. Our culture is unique and we live by our values, so it’s worth learning more about Netflix at www.netflix.com/Jobs.

We are a driven team with big goals, so we seek individuals who are truly passionate about their work. We also support a balanced lifestyle.

Netflix - 2 years ago - save job - block
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Netflix, Inc. is an online movie rental subscription service in the United States, providing approximately 7.5 million subscribers access to...