Sr Catalog Developer
Lowe's Companies, Inc. - Wilkesboro, NC

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Position Description

The Vendor Compliance Insurance Specialist is responsible for the application, contract, and service agreement review and processing for all installers and third party service solutions' vendors; approving and monitoring insurance documents; and approving the vendor setup and issuance of a vendor number for these vendors. The Vendor Compliance Insurance Specialist must be able to effectively communicate Lowe's insurance requirements to vendors and vendors' insurance agents to ensure accurate and complete insurance coverage is in place and provide a continuous stream of information concerning vendor status to the Installed Sales and Service Solutions management team to ensure that only properly qualified vendors are performing services on Lowe's behalf. The Specialist also serves as support to the Installed Sales and Service Solutions vendors and management related to installer and service solutions' vendors.

Essential Functions and Responsibilities:
Oversee the vendor set up process for all Installer and Repair Service vendors

Analyze third party installer and repair service vendor applications, service agreements and contracts, insurance documents, and background checks for compliance using Lowe's Imaging system

Approve or reject documentation based on Installed Sales, Service Solutions and Risk Management guidelines

Input new vendor information into the Lowe's Vendor System and request vendor number assignment

Email vendor numbers to the responsible Area Installation Manager or Repair Services Support

Notify vendors concerning insurance expirations and cancellations

Process a high volume of insurance renewal updates received via fax and email

Direct Interaction with vendor insurance agents or underwriters to educate on Lowe's insurance requirements and resolve deficiencies

Input and track insurance updates within Access database

Ensure that vendor insurance files are updated within 48 hours of receipt of renewal documents

Support Area Installation Managers related to application, insurance, and background check issues

Achieve established productivity and quality standards

Monitor group mailboxes for Applications, Insurance, and Vendor Compliance

Respond timely and professionally to telephone and e-mail inquiries from stores, vendors, and Area Managers

Provide installer documentation to the Legal Department for review when requested

Run daily reporting queries in Insurance Database

Provide reporting metrics to Installed Sales and Service Solutions staff

Collaborate with Lexis/Nexus to resolve background check issues

Process a high volume of mailed insurance renewals, cancellations, and reinstatements


High School Diploma.

Ability to handle multiple tasks simultaneously.

Excellent verbal and written skills.

Ability to communicate with all levels of management.

Proficient with operating a PC and various software packages such as Microsoft Word, Access, and Excel.

Strong decision-making and problem-solving skills

Type 30 wpm

Good work attendance history

Positive approach to customer service

Strong time management and organizational skills

Demonstrated self starter and self manager


Previous commercial Insurance knowledge or experience.
For job descriptions, or to apply on-line, go to Job ID 116147BR.

Lowe's is an Equal Opportunity Employer committed to Diversity and Inclusion.

Lowe's maintains a drug-free work place.

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No longer a low-profile company, Lowe's Companies has evolved from a regional hardware store operator into a nationwide chain of home...