Build Lead Technician
Milestone Technologies, Inc. - San Jose, CA

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Responsible for training and overall supervision of Data Center build technicians
  • Assist in the planning of server environments
  • Oversee server provisioning and decommissioning technology and processes.
  • Perform onsite troubleshooting or upgrade systems in Data Center environment
  • Build, upgrade, configure and provision servers spanning multiple platforms
  • Perform basic configuration and troubleshooting during server installations and configurations
  • Thorough and effective daily communication with various impacted teams as required.
  • Presents and makes recommendations regarding technical issues impacting server builds
  • Provide on-going training and process development for build technicians
  • Maintain performance metrics to meet operational KPIs
  • Customer interface on new technology
  • Required Skills
    • Must have experience automating/developing and maintaining build scripts, environment setup and validation scripts
    • Have communication skills and ability to work individually, within a team and with other groups for technical discussions
    • Strong knowledge of ITSM platform
    • Must have the ability to handle multiple tasks and switch between them quickly and efficiently
    • Understanding of remote console technologies, Cyclades, SP, ILO, RSA, etc.
    • Understanding Kickstart, Jumpstart provisioning platforms
    • Thorough Understanding of major operating systems: Solaris, Linux, Ubuntu, etc.
    • Experience in troubleshooting OS dependencies such as network and physical cabling
    • Triage build and deployment issues with help of Development, Tech Ops and Database (DB) Engineers
    • Knowledge of network protocols
    Required Experience
    • 8 - 10 years Build/Deployment experience with minimum 2 years around large data center deployments.
    • Strong analytical and strategic skills
    • Advance understanding of data wiping
    • Various build supporting tools such as Fsecure, FTP etc
    • Coordination experience with cross section of teams
    • Automation of builds & deployments
    • An understanding of Cloud Provisioning
    • Advanced understanding of Windows and Unix O/S and usage

    Milestone Technologies, Inc. - 21 months ago - save job