Client Services Manager, Sierra Vista, Home Care
BAYADA Home Health Care - Sierra Vista, AZ

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Are you looking for an exciting opportunity in one of the fastest growing areas of healthcare that will allow you to make a difference in people's lives while you grow your career? We are BAYADA Home Health Care , a leading home health care company, and want you to apply your energy and skills to this dynamic and entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.

BAYADA Home Health is currently seeking a Client Services Manager to join our Sierra Vista office . Client Services Managers at BAYADA leads field staff in providing excellent customer service, quality and profitable homecare services with focus on developing and strengthening referral source relationships, delivery and coordination of services and on-going case management. The successful candidate must be highly motivated with a strong work ethic and posses the desire for growth and professional development. This position is available either full time or part time.

Documentation, coordination and tracking of a caseload of clients
Monitor metrics including admissions, referrals by rejection, etc.
Processing of field staff payroll
Answer client inquires, take referrals, and schedule home care services
Tracking and follow up with doctors orders
Obtaining insurance authorizations for service
Maintaining and updating referral information using Home Care Home Base software
Assist in the recruitment and supervision of field employees
Partner with Clinical Managers to provide supervision and support to field employees
Minimum of Bachelor’s Degree
Previous knowledge of/experience with Medicare, OASIS, and CHAP preferred.
At least two years professional post graduate work experience
Excellent verbal and written communication skills
Demonstrated record of leadership and goal achievement
Exceptional customer service skills
Proven track record of building and maintaining strong relationships
Ability to “think outside the box” with creative and resourceful problem solving

Rewarding work, a fulfilling career and compassionate colleagues are just a few of the many reasons why the most talented and admired healthcare professionals make BAYADA their employer of choice. With more than 250 offices nationwide, BAYADA Home Health Care believes that our clients and their families deserve home health care delivered with compassion, excellence and reliability. Become part of a caring, professional team that provides the highest quality care while developing your career with an industry leader. We offer comprehensive salary and benefits package including: medical/dental/Prescription/Vision, paid time off, tuition reimbursement, 401k with company match and short/long term disability. Apply now for immediate consideration or to learn more about this opportunity, please visit us at reference requisition #2012-4730. EOE

Bayada - 2 years ago - save job
About this company
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Since our founding in 1975, caring for our patients the right way has been at the heart of everything we do at BAYADA Home Health Care. At...