Participates in the implementation, administration and maintenance of RTD?s comprehensive records management program. and provides guidance and training to all departments on the development of cost-effective and efficient record systems from creation to disposition.
Works with assigned departments to analyze information stored physically or electronically, and helps departments develop content types, workflows and storage solutions for electronic records.
Defines and assists in developing repeatable and/or customized ECM solutions using SharePoint, InfoPath, workflow tools and tools for interfacing with Documentum, Oracle and other products.
Researches and recommends new technologies, development tools and methodologies that will allow RTD to remain adaptive, maintain a consistent architecture and maintain data quality and integrity while continuing to provide quality products and services to our customers.
Conducts records management training and briefings.,
Evaluates existing collections of records for suitability of information retrieval and makes recommendations to improve the management of information.
Participates in department or division audits for compliance to scanning procedures and provides timely consultation to departments or individuals affected by downsizing, reorganization or other job changes.
Provides records management disaster response support to recordkeeping emergencies.
All other job-related duties as assigned.
Bachelors Degree in a Business or Library Sciences related field. Must have or complete Certified Information Professional (CIP) certification in first 18 months of employment.
A minimum of one year experience working in a SharePoint environment.
A minimum of three years experience analyzing records, developing metadata, participating in audits, developing and training users on an electronic records management system.
Proficiency in the following areas; Electronic Records Management, Records Inventory, Records Management Audits, Records Analysis, and Retention Schedules.
Ability to manage time and workload effectively which includes planning, organizing, and prioritizing with attention to details.
Excellent customer service skills.
Ability to use sound judgment and maintain confidentiality.
Ability to communicate effectively, orally and in writing.
Ability to work a flexible work schedule, on-call 24/7, or at any location depending on needs of the job.
An equivalent combination of education, experience, knowledge, skills, abilities.
COMMUNICATION (D): good written and verbal communication, organized thought processes, polite and respectful of others, adapts presentations to the audience
ANALYSIS/PROBLEM SOLVING: thoroughly thinks out and evaluates alternatives, innovative problem resolution, pro-active approach, initiative to resolve problems
WORKLOAD MANAGEMENT (D): works with little direction and supervision, timely completion of projects, makes time for unplanned assignments, adapts to changing priorities
ETHICS AND INTEGRITY: perceived fairness; tolerance; honesty; consistent in application of policies and procedures.
JOB SPECIFIC COMPETENCIES
JUDGMENT: makes appropriate and sound decisions after weighing alternatives; follows policies and procedures; thoughtful consideration for other?s opinions; logical
ANALYSIS: evaluates different alternatives and selects or recommends the one that best meets the business and professional need of the situation without regard for personal biases
INNOVATIVE: generates and explores different, creative, imaginative or unique approaches; challenges conventional practices; thinks outside the box