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The Behavioral Health Technician contributes in a knowledgeable way to the care and safety of psychiatric patients under the direction and control of the psychiatric nurse.

Reports to
As Assigned

Education, Experience and Skills Requirements
Must have good human relations and communication skills. Must be able to follow procedures and instructions given by the licensed nurse. Must be able to acquire a basic knowledge of patient care principles, medical terminology and equipment within the assigned service area. The Behavioral Health Technician will have attended and met requirements of a formal Behavioral Health Technician, Psychiatric Technician, or Mental Health Technician preparatory class.

Licensure/Certification Requirement
Whether working in Minnesota or North Dakota, certification is highly preferred. If working in North Dakota and not a Certified Nursing Assistant, must be registered as a Nurse Assistant through the North Dakota Department of Health within four months from the date of initial employment. Certification is required if designated by law (i.e. Home Care).

Job Specific Competencies
  • Assessment: Contributes to the assessment of the health status of patients by collecting basic objective and subjective data, identified by the licensed nurse, from observations and interviews.
  • Diagnosis: Identifies basic signs and symptoms of deviations from normal health status and provides basic information which licensed nurses use in the identification of problems and needs.
  • Planning: Contributes to the development of the plan of care for individuals by reporting basic data.
  • Implementation: Participates in the giving of direct patient care by assisting with activities of daily living, providing emotional support and education, and providing encouragement and direction for patients.
  • Evaluation: In collaboration with the licensed nurse, contributes to the evaluation by documenting and communicating patient responses, assessing therapy and intervention effectiveness, and assessing behavior changes.
  • Under guidance of the Registered Nurse and with provided education, leads group therapeutic activities.
  • Prepares work areas and equipment to facilitate the licensed nurse/provider in performing patient care.
  • Performs general clerical and office support duties to ensure the effectiveness and efficiency of the service.
  • Monitors patient activity via camera monitoring system as needed.

Core Competencies
Customer Service
  • Interacts with customers in a warm and friendly way.
  • Takes immediate action to meet customer requests or needs.
  • Listens to understand what customers have to say.
  • Recognizes safety hazards and takes corrective action; seeking assistance when needed.
  • Demonstrates knowledge of operational policies and procedures.
  • Performs work safely, without causing harm or risk to self, others or property.
System Behavior
  • Makes a decision considering the impact of the decision on other areas.
  • Initiates collaboration with others outside of service area.
  • Demonstrates personal commitment to the principles, values, and ethics of the organization.
  • Models accountability for learning by sharing knowledge and learning from others.
  • Builds effective working relationships.
  • Expresses appreciation to others for their work.
  • Treats others with respect.

Leadership Competencies
  • Demonstrates both knowledge and application of Sanford policies, procedures, and guidelines.
  • Facilitates and supports change within the Sanford Health.
  • Demonstrates commitment to continuous learning for themselves and staff.

Information Management Competencies
  • Demonstrates skill in accessing, preparing and using information as relevant to position.
  • Verbalizes and demonstrates knowledge of procedures for maintaining security, confidentiality and integrity of employee, patient, family and other medical information.
  • Demonstrates ability to collect, analyze and present data as appropriate to position.

Equipment Competencies
  • Demonstrates skill in use of equipment relevant to position; verbalizes knowledge of appropriate safety procedures.
  • Diagnoses equipment problems; fixes or seeks out someone to fix.
  • Consistently informs appropriate person of problems encountered with repairs or calibration of equipment.

Blood Exposure
  • This position is classified as a Category I position under OSHA guidelines with high risk of exposure to bloodborne pathogens and other potentially infectious materials.


Physical Requirements:
View Physical Requirements Regular and predictable attendance is required.

Sanford strives to be a great place to work and a great place to receive care. All applicants accepting an offer of employment with Sanford must consent to a drug screen.

Sanford participates in the E-Verify program to confirm the identity and employment eligibility of all person(s) hired to work in the United States.