Master / Principal Technical Project Manager
Attract, develop &
engage a world-class workforce
30 years, TeleTech and its subsidiaries have helped the world's most successful
company’s design, build, implement and manage superior customer experiences
across the customer lifecycle in order to drive shareholder value. As the go-to
partner for the Global 1000, the TeleTech group of companies delivers
technology-based solutions that maximize revenue, transform customer experiences
and optimize business processes. From strategic consulting to operational
execution, our more than 42,000 employees drive success for clients in the
communications and media, financial services, government, healthcare,
technology, transportation and retail industries. As the customer experience
industry evolves we are a company that consistently transforms itself to help
our clients navigate the new customer-centric reality head on. Our companies
deliver award-winning integrated solutions in support of customer innovation , revenue generation , technology
learning innovation and strategic
management consulting .
For additional information, please visit http://www.teletech.com .
Position Summary :
Scrum Master works with the enterprise architecture team to drive projects from
conception, creation and implementation through to completion. It is the Scrum
Master who ensures that projects are successfully completed within each sprint,
according to client or internal specification and aligning within the proposed
budget. Our Scrum Master will guide and mentor team members and meet with
global clients to discern business process requirement and then translate them
into technical software requirements for implementation. This position
reports to the Executive Director of Software Products.
Our SCRUM Master/Principal Technical Project Manager Duties &
Responsibilities will include :
Basic Qualifications :
- Certified SCRUM Master
- Manage a
software engineering product team to reach market objectives on time and
budget in a startup environment.
- Sufficient technical
acumen in software to work closely with engineering, quality and delivery
- Focus on quality
deliverables, utilizing strong project management skills. Responsible for
ensuring that project management wo rk follows established
standards, processes, and guidelines.
- Be a leader, detail
oriented, quick study, and self-motivated and professional.
- Display clear and
effective verbal and written communications skills during interactions with
business, project management, team members, and executive management.
- Ensure that issues and
risks are identified, understood and dealt with in a manner that mitigates risk
to scope, cost, and schedule.
- Have ability to
multitask on many simultaneous activities within an environment of rapidly
verbal/interpersonal, written, presentation and customer relationship
- Be willing to work
occasional extended hours.
For more information on the World of Opportunity at TeleTech
please visit our website at www.teletechjobs.com
- 7-9 years of
experience in software development
- Experience working with
new product development for external customers
- Experience in Microsoft
Project and Excel
- Experience with an Agile
Management Tool such as Rally Software.
- Undergraduate degree
either BS or BA or equivalent work experience, PMP preferred
TeleTech requires all employees hired in the United States to
successfully pass a background check and drug test as a condition of
TeleTech - 17 months ago
As a global leader in business process outsourcing, TeleTech helps organizations around the world grow, manage, and optimize their most...