Senior Administrative Assistant
Ivy Tech Community College - Indianapolis, IN

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Hiring Range:
$30,000 - $35,000

Job Type

H: Full-Time Hourly




181 CC Overhead Admin

Human Resources Contact:
Job Summary/Basic Function

The senior administrative assistant for the department serves as the assistant to the Assistant Vice-Chancellor for K12 External Relations and is responsible for the administrative services of Community Campuses. The administrative assistant supervises and coordinates other support staff positions in the department.


Customer Service Overriding Expectation: * Demonstrate customer service and student advocacy through a positive, professional attitude of approachability, adaptability, strong problem solving and a genuine desire to support student success and the success of the department * Engage in behaviors that demonstrate a commitment to diversity and create an inclusive environment where all people are valued and supported * Employ critical thinking to achieve efficient, professional solutions to problems, questions, or issues for various internal and external customers. *Execute and complete projects independently and adds ideas to enrich and enhance results. Responsibilities: * Supervise all operations of the department office to create an efficient, welcoming environment for faculty, staff, students, and guests. * Assists in providing clerical and phone support for the Asst. Vice-Chancellor for K12 External Relations and Community Campuses administration. * Oversee the Asst. Vice-Chancellor calendar, appointments, committee work, and other meetings. * Provide sole office support as necessary, assist in providing administrative oversight of all department functions, coordination of secretarial work for department. * Prepare and submit for payment all adjunct faculty contracts, substitutes, and site and equipment leases. * Maintain departmental databases in Access and assist in data collection. * Use Banner to prepare semester course offerings and instructor assignments. * Prepare and submit orders in Higher Markets and monitor S&E budget. * Participate in department planning; attend regular department meetings to take notes for typing and distribution and pursue follow-ups when needed. * Track use and maintenance on all departmental copiers and printers and equipment. * Record Community Campuses instructor absences and direct information appropriately. * Produce reports as requested. The above list of duties is not to be construed as an exhaustive list. Other duties logically associated with the position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA).


Minimum Qualifications

  • Technical Certificate from a regionally accredited higher education institution. * High level of technical proficiency (including Word, Excel, Access, PowerPoint, Outlook, Publisher, Discoverer). * Proven track record of patience, diplomacy and confidentiality. * Superior oral and written communication skills. * Superior organizational skills. * The ability to work efficiently and effectively as a team member in a multi-tasking environment under potentially stressful conditions. * The ability to process verbal and numeric information accurately and quickly. * The ability to handle difficult situations to reach positive solutions. * The ability to complete tasks on own initiative. * The ability to move around freely in an office environment, reach into filing cabinets, operate office equipment and lift and move up to 30 pounds.
Preferred Qualifications

  • Associate degree in Office Administration, Secretarial Science or a related field. * 3 years work experience in this field as an office manager with supervisory experience. * Experience with Internet Native Banner or other student information system. * Experience with Higher Markets or other purchasing system. * Experience working with Access database.
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Ivy Tech Community College - 23 months ago - save job - copy to clipboard
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About Us: Ivy Tech is the largest singly accredited community college system in the nation serving the entire state of Indiana with 31...