This position supports the day-to-day administrative and communications coordination needs of the Fidelity Personal, Workplace and Institutional Services Communications & Events (PWIS C&E) group, specifically the Public Relations department.
The position plays a critical role in helping the department head and team leads to manage time-sensitive work that is both high-profile and sensitive in nature. Department activities have the ability to both positively and negatively impact the Fidelity brand. This candidate must be able to manage and multi-task on multiple short-turnaround requests, be knowledgeable about the firm and resourceful in his/her work approach.
Media Monitoring and Reporting
Contribute to media Share-of-Voice Reports (Quarterly and/or bi-annually for most businesses)
Conduct daily media monitoring and sharing of relevant industry coverage
Monitor coverage for issues and opportunities
Track editorial calendars and identify potential opportunities
Follow key reporters and topics
Prepare media coverage reports and distribute to executives
Measure campaigns (impressions, message penetrations, etc.)
Create and maintain media lists
Track media interviews
Assist with preparation of materials for media trainings and media tours
Drafting media briefing documents
This includes executive briefing books, assisting with final PowerPoint materials (adding graphics, logos, printing and binding) and acting as a liaison and point of contact between department members and the executive(s)
Organize conference calls for press announcements
Compile media lists and assist in the maintenance of a media database system
Liaise with vendor(s) for the electronic distribution of press releases and multi-media news releases
Help manage the eReview process (Fidelity's proprietary Legal review system) for all of the department's external communications materials
Calendar management, organization of meetings
Prepare, process and track department expenses, invoices
Liaise with external vendors seeking to provide products and services to the department
Create and manage assembly of weekly, monthly and ad hoc communications reports for senior management
Education and Experience
BA or equivalent experience
Prior experience in an administrative/support role is helpful
Interest in communications, specifically public relations
Skills and Knowledge
Technology - Must have demonstrated proficiency in PowerPoint, Microsoft Outlook, Word and Excel. Additional skills in Factiva, Dow Jones and eReview will be required in the job, but candidates unfamiliar with these will be given training.
Communication - Very strong communication skills, both written and oral
Confidentiality - Maintains sensitivity of confidential information regarding Company, fellow employees and/or specific business units.
Detail oriented - Pays scrupulous attention to accuracy, details and overall work quality while meeting deadlines as needed.
Organizational skills - Strong at setting priorities, project-managing daily work and ensuring completion of critical tasks
Flexibility - Comfortable working in ambiguous situations with ability to change gears quickly when circumstances warrant
Teamwork - Can partner effectively and creatively with all types of personalities
Decisive - Able to make timely decisions and be accountable for results
Problem solving - Identifies and analyzes problems, evaluates alternative solutions and makes appropriate recommendations.
Fidelity Investments is one of the world's largest providers of financial services. Founded in 1946, the firm is a leading provider of investment management, retirement planning, portfolio guidance, brokerage, benefits outsourcing and many other financial products and services to more than 20 million individuals and institutions, as well as through 5,000 financial intermediary firms. For more information about Fidelity Investments, visit
Bachelor's Degree (±16 years)
Fidelity Investments - 10 months ago
Fidelity Investments is one of the world's largest providers of financial services. Fidelity offers investment management, retirement plann...