ADMIN
Clayton Homes - Newport News, VA

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ClaytonHomes, a Berkshire Hathaway company and the nation’s leading housing provider, is a vertically integrated housing company that builds, sells, finances and insures affordable housing.

The

Sales Support Specialist

is a vital member of the overall company. The

Sales Support Specialist

reports to the Home Center General Manager. The purpose of this position is to assist our retail team in providing attractive, affordable housing while providing world class service. To accomplish this, the

Sales Support Specialist

is primarily responsible for the preliminary stages of customer experience in the retail location, including but not limited to marketing, prospecting, retail location atmosphere and customer service.

RESPONSIBILITIES:
Prospect for customers utilizing various marketing methods including, but not limited to web marketing, road signage and flyers.

Set appointments utilizing prospecting as well as fielding ad calls;

Answer prospect inquiries;

Greet prospects as they visit the retail location;

Effectively demonstrate (feature-benefit) homes to prospects;

TO (turn over) prospects to Sales Professional/Manager when applicable;

Schedule set-up and delivery and other service-related items;

Follow-up with customers utilizing various contact methods;

Merchandising the retail location and homes, including but not limited to moving furniture, décor and cleaning homes;

Maintain atmosphere of the retail office location, including but not limited to cleaning all portions of the office and maintaining refreshment area/inventory.

Actively partner with manager on all exceptions and questions;

Protect company assets;

Participate in sales meetings and other company events;

Participate as needed during marketing promotions and events;

Contribute to a positive team environment;

Assist other Sales Professionals as needed;

Perform other duties as assigned or delegated by manager;

POSITION REQUIREMENTS

Must Possess:
Strong verbal communication skills;

Basic sales personality dynamics;

Strong customer relations skills;

Ability to excel and contribute to a team environment;

Reliable and dependable attributes;

Strong organizational and time management skills;

Intermediate computer skills;

Ability to learn and operate company software;

Excellent phone skills;

Ability to learn a general understanding of the retail environment;

Professional demeanor and appearance;

Ability to lift and move furniture, promotional items, etc.

Ability to obtain appropriate manufactured home sales licensing;

Ability to pass criminal background check as well as post-offer drug screen;

Two year degree is preferred;

Experience in mortgage loan processing is a plus;

JOB REQUIREMENTS:

Clayton Homes - 18 months ago - save job - block
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About this company
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For more than 50 years, Clayton Homes has been housing America with the best value manufactured & modular homes available today. Our...