Facilitates departmental work by providing specialized administrative support to the director(s). Maintains cooperative working relationships and an open line of communication with other departments and members of the Medical Center. Resolves problems to improve customer service. Assists with the organization of the director?s time and maintains accurate schedules. Additional responsibilities include, compiling information, creating spreadsheets, drafting communications and preparing written documents using Microsoft Word, Excel and other programs.
High School diploma or recognized equivalent with two years of college or secretarial school
Four years of secretarial experience
Equivalent combination of education and experience will be considered
LICENSURE, CERTIFICATION, and/or REGISTRATION:
1.Provides specialized administrative support to the department director(s).
2.Compiles information and prepares written materials to ensure a quality document.
3.Assists with financial duties such as tracking accounts, producing financial reports, and providing budget preparation support.
4.Schedules and arranges activities to ensure availability and makes complex travel arrangements when necessary.
5.Organizes work activities to ensure completion on time.
6.Resolves problems to improve customer service.
7.Creates and maintains accurate files.
8.Facilitates departmental communication
9.Assists with departmental processes and programs by following established work procedures.
10.May assist with directing the work of other departmental office support staff.
11.Promotes a professional image of Wake Forest Baptist Medical Center and the department.
12.Performs other related duties as assigned.
SKILLS AND QUALIFICATIONS:
Proficient use of Microsoft Office and PeopleSoft
Excellent verbal and written communication skills
Strong organizational skills with attention to detail
Able to work well with numbers and statistics
Strong customer service skills
It is the policy of Wake Forest Baptist Medical Center to administer all educational and employment activities without discrimination because of race, sex, age, religion, national origin, disability, sexual orientation or veteran status (except where sex is a bona fide occupational qualification or a statutory requirement) in accordance with all local, state, national laws, executive orders, regulations, and guidelines.
North Carolina Baptist Hospital - 23 months ago