Job Title: Senior Systems Analyst - Clinical Applications
Location: New Castle, DE
The Senior System Analyst is responsible for business process, software implementations, upgrades, configuration and support of multiple computer applications. This position will ensure quality and regulatory compliance of all computer operations. Emphasis for this position will be on supporting medium to complex projects in the following clinical departments: Care Management and Performance Improvement, Renal and Bone Marrow Transplant, Infection Control, GI Lab, Mother’s Milk Bank and the Employee Health. Other areas of responsibility will include Pharmacy (retail and non-PowerChart), Women’s and Children’s, eCare, Medical Affairs, Medical Library and other key clinical service lines and departments.
This position will provide IT on-call support.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Utilize business knowledge to identify opportunities for improvement or efficiency gains.
Develop and document system design specifics to assure understanding and to gain agreement by user of specific system inputs, outputs and costs.
Maintain effective user relationships in order to provide a climate receptive to systems improvement and to enhance understanding of the users business concerns. Participate on user project teams, audit installed system for conformance to objectives and make applicable changes, conduct additional training, and clarify procedures to assure full user satisfaction.
Key to this role will be strong customer relationship/communication skills. This individual must be able to communicate with all levels of staff within the designated business areas.
Maintain self-motivation to learn and apply current technical knowledge and to understand CCHS functions.
Must have strong vendor management skills to ensure delivery of services expected as well as overall application management.
Provide technical work direction to other team personnel as needed in order to insure timely and accurate project completion. Assist the Manager in planning for and handling management contacts in business areas.
EDUCATION AND EXPERIENCE REQUIREMENTS:
Bachelors degree or commensurate experience in a discipline related to the assigned area.
4+ years of IT experience required.
Experience with one or more of the following departments preferred: Care Management, Performance Improvement, Renal and Bone Marrow Transplant, Infection Control, GI Lab, Mother’s Milk Bank or Employee Health.
Candidate with workflow analysis or business process experience preferred.
Experience with clinical information systems preferred.
SQL or Microsoft Access experience beneficial.
Christiana Care Health System is proud to be an equal opportunity employer whose staff is representative of its community and considers qualified applicants for open positions without regard to race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, or genetic information.
Job Classification: Information Systems
Job Requisition #: 29794BR
Christiana Care Health Systems - 21 months ago
Christiana Care Health System, headquartered in Wilmington, Delaware, is one of the country's largest health care providers, ranking 22nd in...