New Product Trainer
Prism Retail Services - Arizona

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JOB DESCRIPTION

Footprint Retail Services

JOB TITLE: New Product Trainer FLSA STATUS: Non Exempt

REPORTS TO: District Manager REVISED DATE: October 2012

EXPERIENCE AND/OR EDUCATION PREREQUISITES:
High School Diploma or equivalent. Some college or degree preferred. Minimum 1 year experience in a customer service/retail environment desired. Prior sales, demonstration or training experience preferred.

SUPERVISORY RESPONSIBILITIES:
None

SKILLS/KNOWLEDGE/ABILITIES REQUIRED:
Possess ability to quickly gain knowledge of a product line and display. Demonstrate product to retailer and/or consumers. Train retail associates to demonstrate product and assist with training of new demonstrators. Create interest in product and positively influence others. Represent client professionally. Strong verbal communication, presentation and organizational skills required. Must be able to work well independently. Must be detail-oriented and have technical knowledge/computer literacy. Must have own transportation and be able to travel to different retail locations. Must have neat, clean and well-groomed appearance

SUMMARY:
Provide demonstration and instruction to Store Management regarding product benefits and use of an innovative new beverage center display introduced by one of our Fortune 100 clients. Instruct retailer on placing product orders through a web interface system. Must have the ability to follow a pre-determined schedule during the weekdays (early morning trainings will be required), travel to the assigned locations, report accurate and timely data through phone and fax, communicate professionally and effectively with Footprint Management, retailer and our client.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Monitor personal email and/or Footprint intranet site on a daily basis for ongoing work assignments

Ability to receive retail specific packets (via mail) and bring to assigned locations

Communicate with store personnel in a friendly, outgoing and professional manner

Demonstrate new products/dispenser per pre-established guidelines

Ensure retailer has the knowledge and ability to use online ordering website

Educate retailer concerning client customer service hotline for any ongoing questions, concerns or maintenance needs

Report completion into Footprint reporting system (IVR) using telephone number provided immediately after demonstration

Fax retail-signed work order verification form to Footprint within the same day of demonstration completion using fax number provided

Report all payroll and other required information into the Footprint reporting system (IVR) within the same day as demonstration completion

Physical Demands

JOB TITLE : New Product Trainer

Within sixty to seventy-five minute intervals (1-3 times per day), employee would normally perform the following:

Never

(0% of time)

Occasionally

(up to 33% of time)

Frequently

(33%-66% of time)

Never

(66%-100% of time)

Sit

X

Stand

X

Walk

X

Bend and/or stoop

X

Crawl and/or climb

X

Kneel

X

Push

X

Pull

X

Work at Unprotected Heights

X

Operate Mechanical Machinery

X

Be Exposed to Marked Changes in Temperature and Humidity

X

Use Feet and/or Legs for Repetitive Motion

Left

Right

X

X

X

Use Hands and/or Arms for Repetitive Motion

Simple Grasping

Firm Grasping (pushing/pulling arm Controls)

Fine Manipulation

X

X

X

X

Lifting and/or Carrying

0-10lbs. (sedentary level)

11-20lbs. (light level)

21-50lbs. (medium level)

51-75lbs. (heavy level)

76lbs. and above (heavy level)

X

X

X

X

X

Additional Comments: Requirements of vision and hearing

Prism Retail Services - 20 months ago - save job - block
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About this company
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Fleet-of-footwear NIKE, named for the Greek goddess of victory, is the world's #1 shoe and apparel company. NIKE designs, develops, and...