Customer Solutions Specialist
Cargill - Hutchinson, KS

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Customer Solutions Specialist

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HUT00102

Cargill is a unique place to grow your career, your experience and your abilities.

Every day, we grow our reputation as a leading international producer of food, agricultural, financial and industrial products and services. We take pride in our global reach, ability to contribute, and strong work ethics and values.

Founded in 1865, Cargill is a privately held company and employs 142,000 people in 65 countries with annual revenues in excess of $133.9 billion. Through innovation, creativity and teamwork, we are transforming entire markets and

people’s lives worldwide, and we can have the same impact on your career. Discover how we can be Better Together at www.cargill.com.

Description

The Cargill Salt Business Unit services customers by packaging and shipping salt for the food, water conditioning, industrial, agricultural and packaged deicing markets.

Our team is looking for a Customer Solutions Specialist for the Hutchinson, KS office. You will develop in-depth knowledge of the customer order management function with an emphasis on order entry, transportation, product knowledge and customer knowledge. You will manage customer problems and provide resolutions to customer.

This position is responsible for understanding and following the entire Customer Order Management process. This includes: accurate order entry and follow-through to on-time invoicing. Works collaboratively with different functional groups within the Salt business. Will acquire knowledge of the Supply Chain and Sales functions as well as salt products and their applications.

Principle Accountabilities:
45% Manages the Customer Order Management process from order entry through receipt of the product

45% Manages and resolves customer issues

5% Increases knowledge and skills through training and development

5% Performs miscellaneous job related duties as assigned

Relocation will not be provided for this position.

If selected for an interview, you will be required to submit signed copies of your last two performance reviews. (A completed e-PMP is considered a signed copy.)

Qualifications

Required:
High School Diploma or GED equivalent

Minimum of 2 years of customer service work experience

Ability to work cohesively in a team environment

Ability to manage multiple priorities and accountabilities

Excellent communication skills to manage internal and external customers

Strong computer and analytical skills relates to order management process

High level time management and organization skills

Ability to work independently and meet deadlines

Ability to work overtime and/or different shifts as needed

Preferred:
Associates Degree

Ability to travel as needed

Proficiency with SAP

Cargill is an EEO/AA employer.

Job

Administrative/Support Services

Primary Location

US-KS-Hutchinson

Schedule

Full-time

Job Type

Standard

Shift

Day Job

Cargill - 16 months ago - save job - block
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Cargill is a unique place you can grow your career, your experience and your abilities. Every day, we grow our reputation as a leading...