Leasing Agent/Resident Services Advisor
Rocky Mountain Property Management, Inc. - Loveland, CO

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The Leasing Specialist/Agent is a full time position serving as a valued team member within our Rental Management Division and splits time between leasing and resident services. The leasing specialist supports the property management team by assiting the resident services teams addressing tenant needs and successfully advertising, showing and leasing available properties within our 600 unit portfolio of rental apartments, condominiums, townhouses, and single-family homes. This position is dynamic, customer service oriented, and provides a great opportunity for energetic, real estate oriented individuals to join a growing and professional property management company.


Promptly respond to prospective resident questions via telephone, email and in person regarding available properties and their attributes and features

Conduct showings of available properties; help prospective residents find a great new place to call home by selecting and showcasing properties that meet their needs and preferences

Manage all leads within property management software and conduct follow-up with prospects and leads and convert to showings

Engage in outreach marketing and advertising tasks as directed by supervisor into the community and among potential sources and participate in ongoing resident relations to reach full occupancy

Assist in providing correct and complete lease applications, assist with application verifications

Conduct market surveys and other leasing related reporting

Ensure that all rental and related activities are in compliance with all Fair Housing laws

We are seeking experienced candidates with the following skills and qualifications:


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must have a valid driver ’s license with qualified driving history

A positive and proactive approach to problem solving.

Exhibit professionalism, including professional attire and demeanor at all times.

Conduct all communications (oral, written or otherwise) with co-workers, clients, vendors and any other parties in a courteous and professional manner.

Ability to work with a flexible schedule, including some evenings and weekends, while maintaining high quality and professionalism.

Demonstrate effective communication skills consisting of oral, written and listening skills.

Demonstrate problem-solving abilities.

Ability to draft correspondence and respond to inquiries and client concerns effectively and independently.

Must be proficient with computer programs needed for this specific position including word processing, spreadsheets, and email/calendar programs.

Demonstrate organizational skills and ability to work independently and prioritize daily workload.

Must work effectively with co-workers, customers and others by sharing ideas in a constructive and positive manner; listening to and objectively considering ideas and suggestions from others; keeping commitments; keeping others informed of work progress, timetables and issues; addressing problems and issues constructively to find mutually acceptable and practical business solutions; addressing others respectfully and respecting the mission and values of our company in actions, words and deeds.


" EXPERIENCE Must have a minimum of a GED or a high school diploma, associates or bachelors degree beneficial. Previous experience in customer service, leasing, property management, and/or real estate preferred Colorado Real Estate License preferred

About this company
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