IT&S Project Manager-Social Media and Collaboration - Full-time
Corporate Offices - Main Campus - Nashville, TN

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JOB SUMMARYHCA IT&S Project Managers are responsible for planning and managing IT projects of varying complexity, including planning, execution, scheduling, definition of product functionality, and cost/budget development and tracking. Project Managers work with Business Owners, IT&S Product Owners, and Solution Leaders to define a project’s objectives and scope; work across our IT&S organization to acquire resources and form project teams; estimate project schedule and costs; manage the work of team members and third-party contractors, consultants, and vendors, to deliver IT products according to plan, schedule, and budget. Project Mangers oversee projects from initiation, to development of the defined results, and through deployment of the product, including turnover to the appropriate systems support and user support organizations.SPECIFIC RESPONSIBILITIESWe are currently searching for a talented Project Management professional to oversee a key refresh of HCA’s intranet infrastructure. This high profile project will deliver significant functional advancement, particularly with respect to user collaboration and knowledge sharing.

The ideal candidate will have have experience with and awareness of various social media and collaboration tools such as wikis, blogs, and team rooms. Knowledge and exposure of document repository solutions is also helpful. In addition, this individual will have direct interaction with our IT&S Executive Sponsors for this project. The ideal candidate will need to be a confident Project Manager who is comfortable with providing status reports to our Executive Sponsors on a regular basis.

The Project Manager should also have experience with managing teams of 30 people. Agile experience is also desired. GENERAL RESPONSIBILITIESDirects and manages projects from beginning to end. Defines project scope, goals, and deliverables that support business and IT&S goals, in collaboration with business owners, product owners, and other stakeholders.

Works with Business Owner/Sponsor and Solution Leader and others as needed, to create a project charter, including the definition of completion criteria.Develops labor estimates, cost estimates, schedules, milestones, deliverables, and overall plans for projects. Determines the human resources - roles and skills - required to achieve project goals. Works with other department managers for the acquisition of required personnel to staff the project. Determines the need for additional staff and/or consultants and recruits/hires if necessary during the project.Provides leadership in forming the appropriate project team in order to meet the project’s objectives.

Communicates a clear vision of the project’s objectives, and leads the project team in achieving them.Organizes project work into manageable groups (project phases and work breakdown) and determines an effective approach for completing the work. Ensures that appropriate timing, resources, and sequencing of the work efforts are aligned to produce the desired results within the project schedule.Identifies and manages project dependencies, interdependencies with other projects and existing products, and critical path items.Effectively communicates project expectations to team members and stakeholders in a timely and clear way. Assigns project work according to the plan and schedule. Monitors project activities and reports on status.

Reviews quality of work and manages integration of team members’ work.Creates a positive environment for the project team including open, honest communication and a clear path to escalate risks and issues. Facilitates fast and efficient decision-making required for progress on the project. Coaches, mentors, motivates, and supervises project team members and contractors, and encourages them to take positive action and accountability for their assigned work.Proactively identifies risks and develops contingency plans, identifies issues and manages their timely resolution. Tracks risks and issues in appropriate repositories and ensures their visibility to the people required to resolve them.

Escalates risks and issues as appropriate.Monitors overall project progress and manages any changes in project scope. Tracks financial performance of the project, including actual budget tracking for labor hours and dollars, operating costs, and capital costs. Communicates scope changes appropriately and gains authorization for additional funding as required.Ensures that deliverables and documents are produced as required including project charters and requirements documents.Builds develops, and grows business or IT&S relationships important to the success of the project (in conjunction with the Solution Leader/Key Contact).Facilitates project post-closure reviews and creates a recommendation report in order to identify successful and unsuccessful project elements. Analyzes, documents, and shares lessons learned with other project managers.

Analyzes original estimate against actual hours and duration, and understands factors that contributed to any variance. Completes project close documentation and updating relevant knowledge bases.Works within the framework of HCAIT&S project management methodology and HCA governance requirements.POSITION REQUIREMENTS- Experience with or awareness of various social media and collaboration tools such as wikis, blogs, and team rooms preferred. - Knowledge and exposure of document repository solutions is also helpful. - Confident Project Manager who can provide status reports and presentations to our Executive Sponsors.

  • Experience with managing teams of 30 people. - Agile experience is also desired. - College degree or equivalent experience.- At least 4 years of direct work experience in an IT project management role.- Strong written and oral communication skills. Strong interpersonal skills.- A certification in project management is preferred but not required.- Proficiency with project management software, such as MS Project, Workbench, and CA Clarity.- Competent and proficient understanding of IT project requirements.- Technically competent with various software programs, such as Microsoft Office and Outlook.- Experience at working both independently and in a team-oriented, collaborative environment.DESIRED CHARACTERISTICS AND VALUES OF HCA IT&S PROJECT MANAGERS- Demonstrated ability to effectively lead teams.- Servant Leadership - a leader who considers the needs of the team over their own.- A sense of responsibility and accountability - someone who takes ownership and initiative.- Mission Motivated - intent on making a positive difference through our work.
Puts team over self.- Respect for diversity of experience, characteristics, viewpoints, and opinions.- Results - oriented with eye toward the end-goal and business results as the objective of our projects.- The ability to think and act; decisiveness, assertiveness, with the ability to achieve results quickly.- Excellent Communication capability; persuasive, encouraging, motivating, and inspiring; the ability to listen and understand.- Strong organization skills.- A willingness to take appropriate risks in order to capitalize on opportunities.- Adaptable and flexible, with the ability to handle ambiguity and sometimes changing priorities.- Professional demeanor and positive attitude; customer service orientation.- Ability to elicit cooperation from a wide variety of resources, including upper management, clients, and other departments; the ability to defuse tension among project team, should it arise.- Ability to learn, understand, and apply new technologies, methods, and processes.

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