Retail Lending Branch Administration Manager
EverBank 171 reviews - Jacksonville, FL

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Primary Characteristics
The role of the Administration Manager is to provide daily management of the Retail Lending Branch Administration area. The Administration Manager will be responsible for managing all aspects of the administrative functions, including new hire boarding, new office setup and as they relate to the Retail Lending Branch offices for the Business Unit throughout the U.S.

Essential Functions
• Manage, coordinate, perform, and report on all aspects of new hire boarding process of all Retail Lending
• Submitting New Hire Setup Forms and coordinating setup activities
• Distributing New Hire Information to all EverBank related departments
• Monitoring and managing New Hire equipment inventory
• Initiating Marketing setup for New Loan Officers and Managers
• Tracking of New Hire Setup activity
• Preparing and reporting analytical date of new hire activities as they relate to forecasts & budgets
• Updating New Hire Start Date Calendar
• Communicating “First Week” setup, orientation and training activities
• Manage, coordinate and report on the new branch setup process for Retail Lending.
• Act as the liaison between the Retail Lending Business Units, Corporate Real Estate Services (“CRES”) and Information Technology (“IT”).
• Preparing new Cost Center requests for new branch locations
• Working with Corporate Real Estate to prepare new branch setup budgets for approval
• Communicating between Retail Lending, CRES and IT status of branch setup
• Monitoring final branch setup activities
• Compliance/HR posters and artwork
• Establishing vendor accounts for Branch (e.g. office supplies, FedEx, etc.)
• Coordination and tracking of temporary office locations with Sales Managers
• Manage, coordinate and report on all ongoing Retail Lending Branch administrative activities
• Vendor usage reporting and management
• Compliance On-Site Surveys
• Business Continuity Plans
• Prepare, maintain and distribute Retail Administration schedules and reports
• New Hires Information schedule
• New Hire equipment inventory schedule
• Retail Lending Branch Directory
• Retail Lending Cost Center Org Chart
• Retail Lending New Branch Setup Matrix
• Retail Lending Real Estate Schedule
• Perform additional duties as necessary

Minimum Qualifications (Knowledge, Skills and Abilities)
• Must have strong problem-solving skills, including the ability to formulate solutions to non-routine problems.
• Work in fast-paced environment with type A personality sales staff located in disbursed locations throughout the U.S.
• Work with minimum supervision while meeting standards for quality
• Ability to multi-task and work well under time pressure, conflicting demands, and deadlines
• Strong attention to detail and accuracy
• Excellent interpersonal skills, communication skills and ability to interact effectively with all staff levels
• Strong computer skills, including experience with all Microsoft Office products (Excel, Word and Power Point)
• Excellent team player
• Excellent communication skills
• Adapts quickly to change
• Professionally manages exposure to confidential information and discussions
• Meets challenges with resourcefulness
• Completes work in timely manner
• Strong organization skills
• Strong time management skills

Training and Experience
• Bachelor’s degree preferred, or a minimum of 3 years experience in Residential Mortgage Operations
• Minimum of 3-5 years of related managerial experience
• Must have an extensive understanding of spreadsheet and database management with a high proficiency in the Microsoft Office products
• Strong communication skills and demonstrated leadership are essential.

Pre-Employment Screening Includes:
• Credit Check
• Criminal Background Check
• Drug Screen – after offer of employment is extended and before start date
• Past Employment Verification
• Social Security Verification

About this company
171 reviews
EverBank Financial and its subsidiaries provide a range of financial services including banking, investment services, lending, commercial...