Assistant Store Manager
Sur La Table - Washington, DC

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The Assistant Manager assists the Store Manager in all management duties. Assistant Managers must be able to perceive and meet the needs of the staff and customers without direction. Overall, Assistant Managers spend the majority of time driving sales results.

RESPONSIBILITIES: (including, but not limited to):
  • Assists Store Manager in driving store results including: sales, payroll, shrink and overall expenses
  • Participates in performance management, including review processes and employee development
  • Complete directives thoroughly and with a sense of urgency including stock/receiving and visual floor set moves
  • Prioritize customer service over tasks as appropriate, course correct as needed
  • Anticipate and solve problems, initiate follow up with manager
  • Schedule staff to business needs including receiving, floor set moves and special projects
  • Ensures store maintenance, recovery and replenishment
  • Prepare and facilitate store physical inventory/cycle counts
  • Ensure Loss Prevention critical controls are adhered to daily
  • Maintains strong understanding and consistently follows company policies, and procedures
  • Initiates training and uses available resources to enhance product knowledge
  • Must be proficient in all Floor Lead and Sales Associate responsibilities
  • Carry out operational functions as assigned by Store Manager

Sur La Table Core competencies for everyone:
  • Focus on the Customer: You inspire and delight your customers
  • Be Genuine: Your communication style is respectful, effective and sincere
  • Make the Right Call: You effectively blend knowledge, experience, wisdom & decisive action
  • Take Ownership: you are committed, responsible and provide solutions
  • Achieve Results: You meet and exceed goals and expectations
    REQUIREMENTS: (including, but not limited to):
    • Excellent organizational and communication abilities
    • A desire to continue up the management chain, willingness to take on added responsibilities
    • Able to manage complexity while distinguishing and balancing priorities
    • Dedicated to customer service excellence
    • Must have supervisory skills, able to prioritize floor activities and direct sales associates appropriately and timely
    • Fluent with retail POS systems
    • Ability to work a flexible schedule including nights & weekends as business dictates
    • Must be able to climb ladders on a regular basis and be able to lift up to 35 pounds on a regular basis
    Sur La Table is an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, religion, disability, genetic information, sexual orientation, veteran status, or marital status.

    About this company
    93 reviews
    In 1972, the first Sur La Table store opened in Seattle’s Pike Place Market. It was a place where serious cooks found a surprising...