Office Manager / Academic Advisor
University of Michigan - Ann Arbor, MI

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How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume in a single document to be uploaded in the on-line application. The cover letter should address your specific interest in the position, your approach to supervision and management, your advising philosophy and practice, and the skills and experience that directly relate to this position. Job Summary
The Office Manager of the Newnan LSA Academic Advising Center supports the Center's efforts to ensure professional and efficient services to students, parents, faculty, and staff. The Office Manager hires, trains, supervises, and evaluates a staff of three full-time Advising Information Assistants who work at the front desk and one full-time Advising Services Assistant. The Manager also may supervise or co-supervise a graduate student intern. The Manager creates, reviews, updates and evaluates calendars, compiles office statistics, oversees office inventory and equipment, and continuously reviews and improves customer service practices. The person in this position works closely with their own staff, the academic advisors, and the administration of the Center, so must work well with a large and diverse group of colleagues. In addition to administrative responsibilities, the Office Manager devotes approximately a fifth of his or her time advising students and carrying out all the duties of a general academic advisor. Also,

  • The Office Manager plays an integral role in promoting improvements to our orientation programs, calendar and appointment systems, and space utilization.
  • The Office Manager participates on a number of committees across the office including the Directors Group and offers insights regarding the effective management of the Center.
  • The Office Manager attends a variety of meetings across the office including advisor staff and professional development meetings, supervisors and support staff meetings, and a weekly meeting with the Associate Director.
The Office Manager is supervised by the Associate Director for Advising Center Operations, Study Abroad, and Professional Development Training in the Newnan LSA Academic Advising Center and works effectively with the Associate Director and in collaboration with advisors, students, faculty and other College personnel. Required Qualifications*
Master's degree or equivalent, preferably in a liberal arts field or in higher education;

a record of effective supervision; demonstrated management skills; experience in advising, teaching, or mentoring college students; knowledge of purposes and objectives of a liberal arts education; collaborative work style and team-building skills; ability to work with diverse constituencies; ability to lead groups; ability to act independently, take initiative and promote innovation; ability to deliver timely, accurate and precise information in a multi-task environment; excellent judgment and respect for confidentiality.

University of Michigan - 17 months ago - save job - block
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