Claims Clerk III
Broadspire - Brea, CA

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Under general supervision, performs a variety of claim clerical support duties for the Service Center or Claim Office.

  • Matches proper file and/or claim number on unidentified correspondence by use of the various Service Center or Claim Office data systems
  • Searches files and/or work areas for missing or requested files
  • Performs control operator functions for various equipment
  • Periodically reviews and removes files for destruction or transfer to central storage; retrieves and/or re-files items from central storage facility and maintains accurate records of file activity
  • Obtains copies of materials and/or operates photocopy equipment and assists in preparing materials for distribution
  • Removes System form letters from printer and distributes to sender for signature before mailing
  • Receives dock and messenger service deliveries and verifies accuracy of delivered material
  • Prepares outgoing mail for shipment which includes the necessary attachments, wrapping, and sealing
  • May assist in updating department manuals
  • Performs a variety of clerical duties such as answering telephones, taking messages, and sorting and filing mail and correspondence
  • Keeps supervisor informed verbally and in writing of activities and problems within assigned area of responsibility; refers matters beyond limits of authority and expertise to supervisor for direction
  • Performs other related work as required or requested

  • One year of experience as a Claims Clerk II, or the equivalent, demonstrating a basic knowledge of computer operations and of claim file systems and procedures.
  • Education equivalent to graduation from high school or the equivalent in related work experience.
  • Effective and diplomatic oral and written communication skills.

In addition to a competitive salary, Crawford offers you :
  • Career advancement potential locally, nationally and internationally. Crawford & Company has more than 700 locations in 70 countries;
  • On-going training opportunities through every stage of your career;
  • Strong benefits package including matching 401k; health, dental, and life insurance; employee stock purchase plans; tuition reimbursement and so much more.
Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V

Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.

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