Department of the Air Force - Eastover, SC

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The National Guard is the oldest component of the Armed Forces of the United States and one of the Nation's longest-enduring institutions. Since the earliest American colonial days, citizens have joined together for collective defense. We have a proud tradition of coming to the aid of our friends and neighbors in times of serious emergencies. Join our SC National Guard Team and serve your nation, SC and your community!



Location: 169 CF, McEntire JNGB, Eastover SC

Compatibility: 3D1X3, 3D1X1, 3D0X3, 3D0X1, 3D1X4, 3D1X2, 3D0X2

National Guard Membership is Required : This is an excepted position that requires membership in a compatible military assignment in the South Carolina Air National Guard. Selectee will be required to wear the military uniform. Acceptance of an excepted position constitutes concurrence with these requirements as a condition of employment.

Application materials must be received by the closing date. Failure to provide complete information may result in your not receiving consideration for this position. Please refer to the Qualifications and Evaluations Section of this Announcement to understand the qualification requirements, and the How to Apply Section for detailed instruction on applying. If you are applying with a resume created outside of USA Jobs Resume Builder, follow this link to access the Online Questionaire. Otherwise apply using the APPLY ONLINE button at the right of this page to use the RESUME BUILDER resume.


3D1X3, 3D1X1, 3D0X3, 3D0X1, 3D1X4, 3D1X2, 3D0X2

Meet minimum physical and screening requirements

Meet minimum aptitude requirements for the compatible AFSC

Attain/Maintain the Security Clearance and NACLC

Participate in the Direct Deposit Program

This position is located in the Operations Flight of a base Communications Squadron. The purpose of this position is to serve as a customer support technician performing work involving analytical and evaluative duties related to computer networks (NIPRNET/SIPRNET) and/or telecommunications system with primary knowledge requirements of information processing methodology, information technology, telecommunications systems, computer capabilities, processing techniques, and data communications. The incumbent specializes in one or more of the major information technology (IT) and/or communications systems managed and maintained by the Squadron - network infrastructure, wireless systems, and voice systems. The network infrastructure systems include: local/wide area networks (LAN/WAN), intrusion detection systems, closed circuit television, network switches, routers, information transfer nodes (ITN), and data terminal equipment. The wireless systems include: trunked UHF/VHF/HF systems, regulated and unregulated radio and wireless network systems, personal wireless communications systems (PWCS), wireless teleconferencing, and wireless LANs. The voice systems include: plain old telephone systems (POTS), networked voice, Voice over Internet Protocol (VoIP), voice mail systems, unified communications network systems, and Video Tele-Conferencing (VTC) networks.

To ensure full coverage for all systems supported, each incumbent is expected to maintain a high level of proficiency for all systems supported by the Communications Squadron. While each incumbent may specialize in one system category, to ensure full coverage during workload fluctuations as well as employee absences, each incumbent will cross-train to support all IT and communications systems. Throughout the year, each incumbent will perform customer support work for all three IT/communication system categories.

Minimum Requirement: Experience, education, or training that has provided a basic kowledge data processing functions and general managment principles that enabled the applicant to understand the stages required to automate a work process. Experience may have been gained in work such as computer operator or assistant, computer sales representative, program analyst, or other positions that required the use or adaptation of computer programs and systems.

Meeting the months of experience requirement will not by itself be accepted as proof of qualification. Quality, type, and scope of experience, training or education must be demonstrated to show that the applicant is fully qualified to perform duties at the grade level announced.

Specialized Experience: You MUST have 36 months experience in EACH of the following KSAs:

1. Experience troubleshooting hardware, software, and LAN/WAN problems to include switches, computers, laptops, individual user account issues and application problems. Experience in utilizing hardware and software to pinpoint the source of problems and initiate corrective action.

2. Experience which demonstrates the ability to respond to customer requests for assistance, ensuring trouble reports are handled expeditiously and are tracked to build a knowledge base for future problem.

3. Experience in developing, documenting and testing procedures to assist users and network technicians in installing, implementing, integrating and maintaining networked systems.

4. Experience in analyzing, recommending, organizing and implementing procedures for the operation of sofware and configuration managment procedures on customer work stations.

5. Experience which demonstrates the ability to utilize a variety of different system platforms, operating systems and applications to administer customer accounts.

Substitution of Specialized Experience: At the GS-11 level, a Ph. D. or equivalent, or 3 years of progressively higher level graduate education leading to such a degree.

Employees selected for full-time positions that require mandatory training at the National Guard Professional Education Center (NGPEC) will have 12 months from the date of hire to complete the required course(s). Failure to complete NGB prescribed courses at NGPEC for new personnel within the first year of employment may be cause for reassignment or termination.

Enlisted Cash Bonuses: Acceptance of a technician position may affect any bonus and/or educational assistance that may be applicable. Your bonus may be terminated and repayment may be required.

Permanent Change of Station (PCS) cost is not authorized, based on a determination that a PCS move is not in the interst of the Government.

For positions requiring the operation of motor vehicles, candidates must have a valid state driver's license for the state in which they love or are principally employed.

The South Carolina National Guard is an Equal Employment Opportunity employer. Soldiers and Airmen will not be assessed, classified, trained, promoted, or otherwise managed on the basis of race, color, religion, age, gender, national origin, reprisal, or non-qualifying handicap. Discrimination due to age or disability are prohibited where not a factor of employment due to military nature of the position. 29 CFR Part 1614. Discrimination due to gender is prohibited except as the direct combat probability coding policy applies to women.

Veteran Preference: Under PL 90-486, Veteran Preference is not applicable to the National Guard.

Once the application process is complete, a review of your application will be made to ensure you meet the job requirements. To determine if you are qualified for this job, a review of your resume and supporting documentation will be made and compared against your responses to the Assessment Questionnaire. The rating you receive is based on your responses to the questionnaire and supporting documents. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your score can and will be adjusted to more accurately reflect your abilities. Please follow all instructions carefully. Errors or omissions may affect your rating.

The Federal government offers a number of exceptional benefits to its employees. The following Web addresses are provided for your reference to explore the major benefits offered to most Federal employees.

Main New Employee Website -

Flexible Spending Accounts - The Federal Flexible Spending Accounts Program (FSAFeds) allows you to pay for certain health and dependent care expenses with pre-tax dollars. For additional information visit:

Health Insurance - The Federal Employees Health Benefits Program offers over 100 optional plans. For additional information visit:

Leave - Most Federal employees earn both annual and sick leave. For additional information visit:

Life Insurance - The Federal Employees' Group Life Insurance Program (FEGLI) offers: Basic Life Insurance plus three types of optional insurance, for additional information visit:

Long Term Care Insurance - The Federal Long Term Care Insurance Program (FLTCIP) provides long term care insurance for Federal employees and their parents, parents-in-law, stepparents, spouses, and adult children. For additional information visit:

Retirement Program - Almost all new employees are automatically covered by the Federal Employees Retirement System (FERS). FERS is a three-tiered retirement plan. The three tiers are: Social Security Benefits, Basic Benefit Plan, Thrift Savings Plan. For additional information visit:

1. If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.

2. Please do not send/fax/courier/email any applications or resumes to the National Guard Human Resource Office, you must apply on-line. The Human Resource Office can only process materials received through USA Jobs.

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The mission of the United States Air Force is to fly, fight and air, space and cyberspace. To achieve that mission, the Air Force...