Montage Hotels & Resorts - Big Sky, MT

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The food & beverage server provides friendly, enthusiastic, professional and timely service to the members and guests in the restaurant and bar area, as assigned. Takes food and beverage orders, and provides suggestions for added items, such as appetizers, desserts or other items that may pair well with items ordered. Knowledge of wine and pairing with food, to discuss and make suggestions. Checks with guest during meal to ensure complete satisfaction and makes any needed remedy. Exudes a positive attitude, while assessing the member/guest mood and personality to properly mirror or reflect for compatibility. Controls and presents the check, assuring payment. Assures complete guest satisfaction, and exceeding guest expectations. Keeps table clear of used plates, glasses, utensils and debris, and maintains good order and overall cleanliness. Maintain clean and orderly service area that is stocked at all times. Keep service equipment clean. Refill or replenish beverages, bread & rolls and other items as needed or requested. Completes side duties as assigned and needed.
High school degree required, or GED/ equivalent. Must be minimum age to serve alcohol. Two years previous restaurant service experience and knowledge of food service standards. Exceptional interpersonal skills for interfacing with members, guests and staff. Ability to make sound, common sense and rational decisions in performance of duties. Speak, read and write the primary language (English) spoken in the work environment. Knowledge of appropriate table settings and service ware. Ability to describe all menu items, prices and method of preparation. Ability to use suggestive selling techniques to encourage guests to choose items that are house specialties. Knowledge of basic computational skills and computer or POS operation. This job description is not an all-inclusive or exhaustive list of functions for this position. We are proud to be an equal employment opportunity employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Montage Hotels & Resorts - 15 months ago - save job