Shop Supervisor
Camping World 159 reviews - Katy, TX

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Job Description:
About FreedomRoads

FreedomRoads operates a dynamic network of well-established local and regional RV dealerships that unite to benefit customers, employees, suppliers and the RV industry. The FreedomRoads dealerships, better known around the country as Camping World RV Sales, engage in the retail sale, finance, and service of recreational vehicles, with over $350 million of new and used recreational vehicle inventory representing over 35 RV manufacturers. Today FreedomRoads serves over four million RV enthusiasts. Visit for more details.
Maximizes installation sales, installation fees and service fees through ensuring quality, timely product installations and repairs
Supervises daily Service Department activities
Supervises shop personnel providing support with technical installations
Trains employees on new products and safety procedures
Monitors and reviews work schedules, VCB activity, customer letters and comments, technician productivity and labor control reports
Tracks monthly departmental results
Reviews departmental budget with Service Manager to maximize installation sales and fees
Assures productivity standards are met
Provides "cradle to grave" customer service
May answer phones and provide assistance
Maintains a safe work area for customers and coworkers
Performs other miscellaneous duties as assigned
May cross train to perform other duties

Ability to lead, read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals, handle multiple, tasks, plan and prepare work schedules for optimum coverage, communicate in a professional and tactful manner, prioritize work assignments, provide accurate and helpful information to customer, analyze and write reports, handle problems and facilitate successful outcomes
Willingness to accept additional tasks, duties and/or direction from management
Associates degree from two-year college or technical school is preferred or one to two years of related RV experience
Some supervisory experience preferred
Read, interpret and write in English
Basic math skills
Comprehensive knowledge of product installation activities
Working knowledge of the activities, methods, procedures and polices of a Service Department environment
General knowledge of products, installation schedules, product prices and current sale items
Forklift experience/certification preferred or ability to be certified required
Valid Driver's License Required

Full time employees enjoy benefits such as medical/dental/life insurance, PTO and more.

We promote a drug-free work environment.

Competitive pay, based on experience.


This is a summary of the position and is not intended to be a complete job description.
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About this company
159 reviews
Camping World Inc. is America's largest recreational vehicle (RV), outdoor accessory and service retailer. Good Sam is the world’s...