Part-Time Host
Kimpton Hotels and Restaurants - Denver, CO

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Job Description Named one of America's Top Restaurants by Zagat, AAA Four Diamond recognition, voted "Best Italian Restaurant" by Westword Best of 2011, and rated "Heavenly" in the Gabby Gourmet Restaurant Guide. Panzano offers the best in contemporary Northern Italian cuisine with a focus on sustainable, local, seasonal and organic ingredients set in a newly refreshed and stylized urban setting with an award winning wine list and impeccable attention to detail & service.

Just blocks from Denver's Performing Arts Complex, all the major hotels, the Colorado Convention Center and the 16th Street Mall

"Chi mangia bene, viva bene." Eat well and live well at Panzano.

Open Table experience preferred

JOB DESCRIPTION

JOB TITLE: HOST OR HOSTESS

SUMMARY: The Host or Hostess's basic function is to provide the guests, either on the phone or in person, with information and support in a professional and gracious manner.

The essential hospitality standards must be used at all times: eye contact, smile, speak first, engage in polite conversation, and use the guest's surname!

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Provide fair and consistent seating of guests.

Receive and record reservations by phone or in person.

Accurately handle paperwork.

Receive incoming calls.

Take room service calls and orders (if necessary).

Check floor and tables for accuracy and cleanliness.

Assist in bussing tables as needed.

Maintain a clean podium.

If any orders are "carry-out", package and check-out (if necessary)

Stock host/hostess stand.

Refill beverages as business demands.

Provide information to guests as requested.

Perform other restaurant and customer service related requests to guests.

SUPERVISORY RESPONSIBILITIES:
None.

Required Skills & Experience:
Job Requirements QUALIFICATION REQUIREMENTS:
Open Table experience preferred

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:
High school diploma or general education degree (GED); or six months to one year related experience and/or training; or equivalent combination of education and experience.

One Year Experience with using Open Table

LANGUAGE SKILLS:
Ability to read, analyze, and interpret general business correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS:
Ability to add, subtract, multiply and divide. Ability to perform these operations using units of American money.

REASONING ABILITY:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee frequently is required to use hands to finger, handle, or feel objects, or telephone. The employee is occasionally required to reach with hands and arms and taste or smell.

The employee must regularly lift and/or move up to 5-10 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those and employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderated to loud.

(Please note: management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands).

Do applicants need to provide their own work permit?
Yes

Bonus?
No

Accommodation Provided?
No

Other Benefits:
401k

Name:
Adele Dugan

Title:
People and Culture Manager

Phone:
1 303 296 3525

Fax:
1 303 296 3525

Mailing address:
909 17th Street at Champa

Denver, CO, US 80202

Position Categories:
Host(ess)

Kimpton Hotels and Restaurants - 18 months ago - save job - block
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About this company
13 reviews
A respite and service center for those among the working poor, homeless and at risk of homelessness