Food Service Manager
Sonbyrne Sales Inc (a division of Byrne Dairy) 5 reviews - Rochester, NY

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  • Retail Management - Store Operations
Job Description

If you are an experienced Food Service Manager or Team Leader who is looking for a fun and rewarding new career direction, join the Byrne Dairy team! We are seeking a Food Service Manager to assist with managing our convenience stores. In your role as a Food Service Manager, you will be responsible for assisting the Store Manager in the smooth operation of our food service department, effective employee management, and delivery of exceptional customer service. We have 54 convenience stores throughout Upstate New York and are continuously growing. If you have the experience we need and you would like to sell an old favorite brand, we want to talk with you!

Job Responsibilities

As a Food Service Manager, it will be up to you to create and build upon a positive and family-oriented culture and a profitable retail business environment, with the overall goal of helping us to continue to grow a successful organization.

Your specific duties will include:
Ensuring customer loyalty by providing exceptional customer service, responding to customer’s questions and resolving their problems and needs in a friendly, accurate and timely manner
Maintaining your store’s gross profit and ensuring proper inventory management
Overseeing and recording delivery of merchandise, comparing records with merchandise ordered and reporting discrepancies in order to control costs
Performing human resource management duties to include supervision, development and training
Assigning employees to specific duties
Monitoring and maintaining proper store cleanliness, appearance and maintenance as per company guidelines
Maintaining cleanliness of equipment
Protecting employees and customers by providing a safe and clean store environment

Job Requirements

As a Food Service Manager, you must be the type of motivated and positive individual who enjoys rolling up your sleeves and doing whatever it takes to get the job done. You must also be highly organized and detail-oriented with strong analytic and prioritization skills. It is also important that you display excellent verbal and written communication, interpersonal and customer-service skills.

Specific qualifications for the position include:
High School diploma or GED
Minimum 1 year retail management experience
Experience working in the food service industry
Willingness to work flexible hours
Ability to plan and achieve long- and short-term goals
Strong leadership abilities with proficiency in the coaching and development of employees

Basic computer and internet proficiency


As a Food Service Manager with Byrne Dairy, you will be part of an established and respected family-owned company with one of the region’s most recognized and popular brands. We will provide you with comprehensive online and hands-on training to prepare you for your role plus ongoing product and professional training to ensure your continued success with Byrne Dairy. Our commitment to promoting from within means that there is also plenty of room for advancement in our organization, with opportunities to move into management roles at the district level and beyond. Your hard work and professional dedication will be rewarded with a competitive compensation package that includes benefits.

Your benefits will include:
Medical, dental and vision coverage
Life insurance
Disability coverage
Paid vacation
Bonus program
Employee recognition program

Build a fun and rewarding career with a great family-run company!