Technical Systems Administrator
C Spire Wireless - Ridgeland, MS

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Each C Spire employee is fully engaged in bringing our strategic vision of personalized wireless to life through:
• Integrity
• Putting our customer at the center of everything we do
• A commitment to surprise, delight and wow our customers at every encounter
• A relentless passion to be the best
• Maximum dedication and effort
• Being open minded and innovative
• An unyielding commitment to quality
• Being assertive, competitive and bold
• A sense of urgency
• Continuous improvement
• Being resourceful, productive and efficient
• Expressing energy, enthusiasm and joy in serving external and internal customers
• An ownership mentality, behavior and accountability.

SUMMARY OF RESPONSIBILITIES:
Every team member of the C Spire Crew is charged with bringing our strategic vision of personalized wireless to life. Support all aspects of the System environment (hardware, OS, applications). Provide system administration, operational support, problem resolution and perform hardware and software installations and upgrades as required. Provide Application and System health and performance monitoring including responding to production issues. Document standards, operation and technical procedures for the system (s) and acts as technical resource to Technical Support Group and Network Operations team to diagnose, remediate and correlate system problems. Participate in a 24x7 on call rotation and off-peak maintenance activities. Troubleshooting on hardware, OS, and application level. Perform other related duties as assigned.

This position is available as a Technical Systems Administrator I or Technical Systems Administrator II, depending on experience.

EDUCATION / EXPERIENCE REQUIRED:

TECHNICAL SYSTEMS ADMINISTRATOR I:

Baccalaureate degree in Information Systems, Computer Science, or equivalent. At least 2-3 years in a production supported Linux environment, Red Hat preferred. Strong experience in scripting: shell, perl, python or equivalent from an automation and monitoring standpoint. Understanding of Unix, Solaris preferred. Must have ability to identify and create tools to support everyday tasks and perform troubleshooting. Working knowledge of some of the following technologies: openldap, nfs, htp, kns, postifx/sendmail, kickstart, jumpstart, dhcp, clustering. Experience with monitoring and process management systems (Nagios, Hobbit or equivalent)

TECHNICAL SYSTEMS ADMINISTRATOR II:

Baccalaureate degree in Information Systems, Computer Science, or equivalent. At least 2-3 years in a production supported Linux environment, Red Hat preferred. Strong experience in scripting: shell, perl, python or equivalent from an automation and monitoring standpoint. Understanding of Unix, Solaris preferred. Must have ability to identify and create tools to support everyday tasks and perform troubleshooting. Working knowledge of some of the following technologies: openldap, nfs, htp, kns, postifx/sendmail, kickstart, jumpstart, dhcp, clustering. Experience with monitoring and process management systems (Nagios, Hobbit or equivalent). Understanding of Operation and Maintenance procedures and Advance Troubleshooting techniques across multiple platforms. Experience in system implementation/intgegration with Mobile Networks and Comverse Voicemail System. Understanding of Mobile Data Application layer (MMS, SMS, Voicemail, WAP, etc)

PHYSICAL REQUIREMENTS / WORKING CONDITIONS:

Must be able to sit for long periods and use computer keyboard and/or mouse while viewing computer screen. Must be willing to work a flexible schedule shared by other department members.

Note: This is a brief description of the Tehnical System Administrator I & II's responsibilities and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment. Rev. 10/2012

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About this company
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C Spire Wireless is the largest privately-held wireless provider in the United States, serving more than one million customers in the...