Description: The Service Desk Technician is responsible in providing support to CBS divisions and business units as an initial point of contact for the customer base. Technicians triage, troubleshoot, diagnose and resolve IT related support issues and dispatch and monitor incident and service tickets as necessary (i.e. software applications, hardware support, Telecom, Internet, executive support services, etc.). This includes accurately recording and dispatching service and incident tickets in a ... view or apply to job From Dice - 14 days ago
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